Experienced Call Center Recruiter

Overview

Las Cruces, NM

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are seeking an Experienced Recruiter to manage high-volume hiring for our contact center. You’ll be responsible for sourcing, screening, and onboarding top talent.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

• Manage full-cycle recruitment for contact center roles.
• Source candidates through job boards, social media, and referrals.
• Conduct interviews, assessments, and background checks.
• Coordinate with hiring managers to understand staffing needs.
• Maintain accurate recruitment records and reports.
• Support employer branding and recruitment marketing efforts.
• Ensure a positive candidate experience throughout the hiring process.

• Diploma or Bachelor’s degree in Human Resources, Psychology, or a related field.
• 3+ years of recruitment experience in a BPO or high-volume environment.
• Strong sourcing, interviewing, and organizational skills.
• Familiarity with ATS and recruitment tools.
• Ability to manage multiple roles and deadlines.

• Must be authorized to work in the country where the job is based.
• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)

• Paid Time Off:
  Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards:
  Participate in daily, weekly, and monthly contests with cash bonuses and prizes.
• Health Benefits:
  
  Comprehensive medical, dental, and vision coverage after 60 days; MEC plans after 30 days. Options vary by location.
• Retirement Savings:
  Retirement savings programs, where available.
• Disability Insurance:
  Short-term disability coverage.
• Life Insurance:
  Life insurance options available.
• Supplemental Insurance:
  Accident and critical illness insurance.
• Career Growth:
  Significant advancement opportunities with internal promotions.
• Paid Training:
  Learn new skills while earning a paycheck.
• Work Environment:
  Team-oriented culture with collaboration and engagement.
• Casual Dress Code:
  Be comfortable while you work.

MCI takes pride in tailoring offerings to fit the needs of our diverse team across subsidiaries and locations. Specific benefits may vary by geography, but the core commitment remains to reward effort, provide growth opportunities, and create an environment where every employee feels valued.

If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

This job operates in a professional office environment. The employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee may occasionally move about the office to accomplish tasks and may lift up to forty (40) pounds as needed.

In accordance with the Americans with Disabilities Act (ADA), MCI provides reasonable accommodations to qualified applicants or employees with disabilities, unless undue hardship would result. If accommodations are needed, please contact Human Resources.