Retreats Coordinator

Job Description

To fulfill our mission by assisting with facilitation of the Retreat guest experience from first contact through the on‑site experience through programming, including overseeing the efficient operation of the guest experience.

• Assist with all administrative tasks for Retreat groups such as, but not limited to: pre‑trip booking, post‑group debriefing, follow‑up, surveys, billing and collecting payments, preparing and receiving contracts and deposit forms, schedules, etc.
• Manage all logistics sheets, sharing information with staff about retreat groups and scheduling. Assign names to each shift slot for each week of retreat groups.
• Manage the Hosts and Retreat RA’s to ensure that all onsite aspects of a retreat are done smoothly, on time, and to a high guest‑service standard.
• Conduct weekly or biweekly one‑on‑ones with direct reports (Hosts and Retreat’s RAs) to promote open communication and opportunities for growth.
• Ensure the creation and maintenance of all assigned group information in Salesforce to include creating and managing opportunities, accounts, and contacts, as necessary.
• Perform quality control by walking all guest spaces and rooms prior to guest arrival to ensure cleanliness, correct set‑up, and an excellent guest experience.
• Assist the Retreat Manager with budget, sales, marketing, and strategic change management in the department as assigned.
• Collaborate with housekeeping, food service, grounds, and maintenance to prepare spaces and property for guests.
• Manage all aspects of quality control during the Retreat season (housekeeping, retail, activities, etc.) to ensure guest retention and maximize guest experience.
• Form authentic relationships with group sponsors and leaders, teachers, future guests, and staff (full‑time, summer staff, and interns).
• Facilitate all aspects of tours for future guests.
• Assist with the facilitation of Community Day including advertising, promoting, staffing, executing the event.
• Follow all systems and processes that aid all aspects of wonderful retreat guest experiences.
• Host groups and events on a rotation with other Retreat staff.

Glorieta Adventure Camps is a Christian outdoor adventure camp located in Northern New Mexico. Our mission is to inspire Christ‑like change through outdoor adventure, authentic relationships, and Biblical truth. Our camps are filled with activities and programs that are loaded with fun and tailored to inspire lives toward deeper relationships with Christ. Our staff are passionate about providing an environment that is safe and points guests back to the mission.

Working at Glorieta Adventure Camps is an opportunity to be a part of something bigger than yourself and make a difference in people’s lives and communities. We are looking for ministry‑minded individuals to join our team and help further our mission. We encourage all applicants to carefully consider our mission statement before applying.

• Starting pay is $15.20/hour. Compensation is hourly with overtime pay.
• On‑site housing with utilities and appliances included.
• Medical coverage through CHM, employer funded HRA, and pharmacy benefit plan – 100% paid by employer for employee and spouse.
• PTO – base amount of 20 days annually, sick leave, and volunteer time off.
• Retirement – After 1 year of employment, employer contributes 4% NEC and up to 4% matched.
• Camp program and retail discounts, including a free session of camp annually, friends and family lodging options and use of camp facilities for personal gatherings.
• On‑site meals for employee and family during the summer and special occasions.
• This is not a complete list of employee benefits, but a general overview.

Those interested in employment with Glorieta Adventure Camps can apply on the career page of our website (Use the "Apply for this Job" box below)..

Glorieta Adventure Camps is an outdoor adventure camp that exists to inspire Christ‑like change through outdoor adventure, authentic relationships, and Biblical truth. We are looking for people who believe wholeheartedly in our mission and want to be a part of changing lives!

Location:

Glorieta, NM 87535
Phone:

Recruiting Video (if applicable):