Office Support Clerk​/Receptionist; DOH​/NMVH

posting details

this posting will be used for ongoing recruitment and may close at any time. Applicant lists may be screened more than once. This posting may be used to fill multiple positions.

$16.50 - $24.75 hourly

$34,320 - $51,480 annually

this position is a pay band c2

position is located in truth or consequences, nm

the new mexico state veterans home is located on sixteen picturesque acres in truth or consequences, new mexico. It provides long‑term and skilled nursing services for honorably discharged veterans, their spouses, or parents of veterans killed in combat action. The facility has 131 nursing home, skilled‑nursing living beds. Services for residents are provided 24/7, focusing on maintaining or improving their physical, mental, and psychosocial well‑being under a personalized plan of care developed by licensed health professionals.

this level can be characterized by the performance of a full range of duties. Incumbent has some latitude for independent judgment and may vary work methods and procedures, within prescribed parameters. Work is usually performed under general supervision. Work is frequently of some variety and incumbent may set priorities.

performs and coordinates an office’s administrative activities and ensures that information is disseminated to staff and clients. Supports management and higher‑level staff whose frequent absence requires delegation of considerable administrative direction to a secretary or administrative assistant. Provides information to callers and visitors; assists with scheduling special events and projects. Performs a variety of secretarial duties necessary to run an organization effectively.

Serves as an information clearing house for an office; schedules appointments; organizes and maintains paper and electronic files; composes and prepares correspondence; meeting arrangements; and utilizes computers to run spreadsheets, perform word processing, and database management.

conducts research, troubleshoots office systems or procedures for efficiency and accuracy, performs specialized clerical tasks relating to databases, desktop publishing, graphics, and internet search processes. Responsible for a highly controlled records management system that involves high volume and variety. Maintains a high degree of coordination between data processing and records management. Assists with answering telephones, routing calls, greeting visitors, providing information, and performing routine clerical tasks.

Obtains and disseminates information, routes calls, and performs clerical tasks. May schedule appointments and perform more complex clerical, word processing, and filing tasks. Prepares reports and spreadsheets. Refers inquiries or visitors to an appropriate department or individual. Makes photocopies, stuffs envelopes, or records inquiries.

performs data entry, word processing, and other computer software applications; operates photocopiers, fax machines, and other office equipment; proofreads copies; sorts and distributes mail. Coordinates a clerical operation of a general nature. Operates switchboard systems handling incoming, outgoing, interoffice, and all long‑distance calls coming through a state telephone exchange or large state agency. Maintains a record of long‑distance calls, a log of service requests, and an up‑to‑date directory of state telephone extensions.

Operates a dial‑back manual switchboard that services all state agencies or operates a telephone console servicing a large state agency with heavy telephone traffic. Trains relief operators, recommends changes and improvements to the switchboard or telephone operations procedures, and prepares related records and reports. Has substantive knowledge of agency policies and procedures and acts as a consultant in the switchboard area of emergency response measures.

enter information under prescribed guidelines, instruction, and supervision. Inputs lists of items, numbers, or other data into computers or complete forms that appear on a computer screen. May manipulate existing data (i.e., date sorts and searches), edit current information, or…