Customer Advocate Management Trainee

Join to apply for the Customer Advocate Management Trainee role at KIA of Old Saybrook

2 days ago Be among the first 25 applicants

This range is provided by KIA of Old Saybrook. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Customer Advocate Management Trainee

Whether you see yourself in sales, as a Sales Manager, Service Manager, Finance Manager, or a Used Car Manager, as a Customer Advocate manager in training, you can count on a career path with a clear beginning and an open end that’s full of opportunities. With training, development, mentoring, and a culture of promotion from within, you’ll always be progressing in your career.

A come interview with a manager who started their career as a Customer Advocate.

• $55,000-$750,000
• Work with the latest technology
• Health, Dental, and Vision insurance
• Paid vacation time
• 401(k) with up to 5% employee contribution
• Betterhelp online Therapy

• Navigate clients through the sales process, establishing trust and selling value throughout
• Assist customers in selecting a vehicle by asking questions and listening carefully to their responses
• Direct clients to online tools available for reviewing vehicle options, packages, features
• Prepare & present demo vehicles so latest technology is enabled & ready for display (Bluetooth, navigation, green fuel options, hybrid tools, etc.)
• Explain product performance and benefits
• Describe all optional equipment available for customer purchase
• Perform high-quality, professional, and knowledgeable presentation and demonstration of new/used vehicles
• Work closely with Sales Manager on pricing tiers associated with different model & their respective technology options
• Prepare email collateral for clients in anticipation of scheduled appointments, making sure clients are informed before they walk into the dealership

• Bachelor Degree
• Strong written and verbal communication skills
• Able to build relationships with associates and clients, establishing long‑term partnerships
• Outgoing and inviting personality, able to establish trust quickly
• Driven to achieve and to service clients

• Internship

• Full‑time

• Other

• Motor Vehicle Manufacturing