Manufacturer Relations Manager

Build Something Great with Us! We’re looking for someone exceptional who shows up hungry to grow, eager to collaborate, and wired to make things happen. If you ask tough questions, think two steps ahead, own your work, and bring positive energy, we’re talking to you.

As our Manufacturer Relations Manager, you’ll lead the execution of growth initiatives for top manufacturers across key categories. You’ll build strong relationships (internal and external), hit revenue targets, and drive real business impact — all while working in an environment where data and technology power everything we do. We’re a data analytics and technology company for the food service industry, and data touches every decision, every strategy, and every win we achieve.

If you’re proactive, organized, solution-oriented, and thrive in a fast-paced, agile environment — you’ll love it here. If you crave predictability, and a black-and-white rulebook, this is not your role.

If you’re excited by the idea of building something great, challenging yourself daily, and working with people who care and enjoy working together, you’re going to fit right in. If you’re ready to take ownership, make an impact, and grow with a team that has your back, we want to hear from you.

Who we are:

Buyers Edge Platform stands at the forefront of revolutionizing the food service industry through technology, purchasing power and partnerships. We empower stakeholders across the entire food service ecosystem (operators, distributors, manufacturers) with efficiency and unprecedented visibility. With a diverse portfolio of brands, our mission is to reduce costs, streamline the food service supply chain, and propel the industry from manual to automated.

Today, we are one of the largest players in food service, with over 200K operator locations across North America and over $50 billion of aggregated spend. Our value lies in Digital Procurement Network, Fresh Solutions, Supply Chain Management, and Software. Buyers Edge Platform is a strategic partner on the journey toward a more efficient, connected, and automated future for the food service industry.

This position is based in our Waltham, MA or New London, CT office with anticipated travel up to 30% per year. We are unable to offer work sponsorship for this role.

Your impact:

• Manage and grow a portfolio of Manufacturer partnerships — be their trusted go-to.
• Build strong, sustainable external and internal relationships.
• Drive member value through collaborations with suppliers, across teams, and by launching smart initiatives.
• Deliver on key sales actions: add items, remove contract exclusions, and foster stronger engagement.
• Monitor and improve contract competitiveness.
• Develop and collaborate on strategies to increase contract utilization rates.
• Spot cross-sell opportunities across all Buyers Edge Platform companies to drive new revenue streams.
• Plan and lead strategic planning sessions and business reviews (in-person and virtual).
• Coordinate demos, meetings, and check-ins to deepen partner relationships.
• Monitor KPIs, track results, and identify how to improve.
• Take ownership of onboarding new Manufacturer contracts.
• Become a power user of Salesforce, Tableau Dashboards, and Microsoft Teams to keep projects moving and stakeholders informed.
• Support broader team initiatives and contribute as needed to help the team win.

About you:

• 5+ years of relevant industry experience.
• Bachelor’s degree in business, culinary, or related field preferred.
• Culinary or Operations background is a plus.
• Understanding of the food service industry and data-driven marketing principles.
• Negotiation and cross-functional collaboration skills.
• Proficiency in Microsoft Office 365 — especially Excel and PowerPoint.
• Strong attention to detail and organizational skills.
• Excellent communication, critical thinking, and problem-solving ability.
• Ability to understand and interpret data and turn insights into action.
• Ability to meet deadlines, manage multiple projects, and work independently and on a team.
• Occasional travel (30%) for partner visits and trade shows.
• Creative, agile mindset — you challenge ideas and seek better ways.
• Strategic thinking with flawless…