Transportation Specialist

Overview

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

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Job Details

This role supports Cencora's veterinary and livestock production solutions marketed through our MWI Animal Health business. MWI Animal Health is a leading brand of Cencora, offering animal health services globally.

Under the general direction of the Corporate Transportation Director, the role analyzes the effectiveness of existing Transportation processes and customer delivery for all aspects of transportation including, but not limited to, parcel, LTL, FTL, and carrier deliveries at local, regional, and national levels; ensures carrier performance and Cencora objectives are aligned. Recommends and contributes to improved strategies to reduce cost. Supports transportation directors and managers through direction of Corporate Transportation initiatives.

• Manages the courier base: overseeing daily deliveries to customer base and handling any issues that arise.
• Works closely with carrier partners, forward distribution centers, and Cencora/MWI departments to manage claims, payment, delivery issues, and related needs.
• Works closely with Commercial Sales teams to incorporate new customer opportunities into tote delivery initiatives.
• Monitors and reports shipment statuses of all daily outbound shipments.
• Develops SOPs that ensure all carriers follow proper policies and procedures for end-mile customer orders.
• Develops and maintains a dashboard that analyzes daily/weekly/monthly transportation KPIs.
• Collaborates with carrier partners, forward distribution centers, and Cencora/MWI departments to manage and resolve claims-related issues.
• Works with carriers and Transportation Managers to improve performance, to be managed and reported by carrier scorecard.
• Proficient in data acquisition from transportation management systems (e.g., WMS, SCALE, XT, TMS, PKMS, IBS) and other data sources; includes Power BI, Four Kites, Green Mountain, and related systems as needed.
• Analyzes freight and lane characteristics to assign customers to optimal carriers and sourcing policies for end-mile delivery.
• Continuously improves business processes by providing data that supports initiatives reducing cost, improving effectiveness, and enhancing customer experience.
• Supports onboarding of new carriers and technology partners as needed.
• Supports management of all carrier contracts, depot addresses, and depot inspection databases for all carriers.
• Supports gathering data and requirements for transportation RFPs and carrier conversions.
• Conduces carrier hub audits (in-person and remote as needed).
• Under direction of Transportation Managers, prepares and conducts uploads for XT routing, sourcing policy, and Manner of Transport (MOT) creations.

• Broad training in fields such as business administration, accounting, sales, marketing, computer sciences, or related vocations, typically through a four-year bachelor's degree or equivalent combination of experience and education.
• Experience in preparing for or responding to RFPs and RFQs in a transportation environment.
• Knowledge of logistics; previous experience in transportation preferred.
• Ability to present information effectively to all organizational levels, including hourly associates, supervisors, upper management, and external groups.
• Ability to read, analyze, and interpret technical journals, financial reports, and legal documents.
• Exposure to courier industry and/or pool distribution environments; small package, LTL, and TL experience a plus.

• Normally requires a minimum of five (5) years of directly related and progressively responsible experience.

• Ability to communicate effectively both orally and in writing
• Knowledge of policies, programs, services, and products
• Strong interpersonal skills
• Excellent negotiating skills
• Strong analytical and mathematical skills
• Strong organizational skills with attention to detail
• Ability to implement processes resulting in satisfactory audit practices
• Strong computer skills; proficient with Microsoft Word, Excel, Access, PowerPoint, and Outlook
• Knowledge of automated freight pay and audit processes
• Analytical, conceptual, and problem-solving skills to evaluate business problems and apply solutions
• Proficiency with project management tools (Microsoft Project, Excel, Word)
• Experience with Microsoft Access including database creation, importing tables, queries, macros, forms, and reporting

We provide compensation, benefits, and resources that enable an inclusive culture and support our team members’ ability to live with purpose. Benefits include medical, dental, and vision care, plus a comprehensive suite focused on physical,…