Vehicle Operations Logistics Specialist

Overview

Come join our team. Our client is looking for a Vehicle Operations Logistics Specialist for a 5-month contract in Bordentown, NJ 08505. Our client is a global, values-driven corporation that leads the communications, automotive, and media industries. Apply today to be on a team that disrupts industries and builds a better future for the next generation.

Contract Duration: 5 Months

• Daily responsibilities include demonstrating proficiency in making real-time phone calls through the recorded line to verify vehicle status with pickup sites.
• Build a relationship with the Manheim Auction commercial team and management.
• Show proficiency with communication via the recorded line phone system.
• Manage email boxes for multiple locations and collaborate on regional emails.
• Entry of all manual orders and processing of other AS400 system orders.
• Manage escalated Client Success VINs with peers and agents.
• Monitor holds and verification delays.
• Dispatch negotiation and a heavy understanding of sales tactics to increase margin.
• Action AutoIMS for Trans Delay Holds, Cancellations, ETA’s.
• Follow up with carriers on several VINs daily.
• Process Fees and post-assessorial charges to record.
• Request Hold Harmless/Releases.
• Investigate kickback of VINs by carriers to get units re-dispatched.
• Be comfortable holding carriers accountable to their plan.
• Create and manage corrective action of a vendor.
• Monitor order entry failures throughout the day and correct them.
• Understand margin relative to position and some tracking of margin requirements.
• Monitor and correct master data files for location errors.
• Measure performance – understand analytics for clients and vendors.
• Report on performance results for high-level management and executive leaders.
• Compile vehicle transportation-related data and generate reports.
• Follow all job-related duties as directed by the supervisor.
• Be an outside-the-box thinker who can solve problems quickly.

• High School Diploma or equivalent.
• 1-3 years of administrative experience (in the automotive industry preferred).
• Working knowledge of computer usage, including Microsoft Excel, Outlook, and Word.
• Ability to work independently in a matrix environment to execute and deliver results.
• Excellent customer service and multi-tasking skills.
• High attention to detail, including precise data entry.
• Excellent written and verbal communication skills.
• Ability to work with a high sense of urgency in a dynamic, fast-paced environment.
• Valid Driver’s License and the ability to pass a background check and drug test are required.

• Some college education
• 1+ years’ experience in the transportation field or an automotive auction house.
• 1+ years’ experience in sales or call center.

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.