Transportation Manager

We are seeking an experienced candidate to join our Carrier Management team. The ideal candidate will be responsible for developing and managing relationships with carriers, monitoring performance, and implementing process improvements to optimize carrier operations. This role is crucial in ensuring seamless transportation operations, cost efficiency, and high service quality.

• Develop and maintain strong relationships with a network of carriers.
• Serve as the primary point of contact for carrier-related inquiries and issues.
• Conduct quarterly business review calls with carriers to ensure compliance with service level agreements.

• Develop, document, and maintain Standard Operating Procedures (SOPs) for all aspects of carrier management.
• Regularly review and update SOPs to reflect changes in processes, regulations, or company policies.
• Align both team members and Carriers on SOPs to ensure consistency and compliance in carrier management operations.
• Ensure carriers comply with standard operating procedures and company policies.

• Track and analyze carrier performance metrics such as on-time delivery, cost efficiency, and service quality.
• Implement performance improvement plans as needed.

• Collect and analyze data on carrier performance, costs, and market trends.
• Conduct root cause analysis to identify the underlying causes of carrier-related issues, such as delays or service disruptions.
• Develop and implement corrective actions to prevent recurrence and improve overall service performance.
• Prepare regular reports and provide insights to senior management for strategic decision-making.

• Identify opportunities for process improvements and cost savings in carrier management.
• Implement best practices and innovative solutions to enhance carrier operations.
• Work closely with transportation, reverse logistics, and warehouse teams to align carrier strategies with overall business objectives.
• Coordinate with other departments to ensure smooth transportation operations.

• Bachelor’s degree in supply chain management, Logistics, Business Administration, or a related field.
• 4 years of experience in carrier management, logistics, or supply chain management.
• Strong negotiation skills with a track record of securing favorable terms with carriers.
• Excellent analytical and problem-solving skills.
• Proficient in data analysis tools and software (e.g., Excel, Tableau).
• Strong communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.