Lead Dispatcher

Overview

MUST HAVE DRAYAGE EXPERIENCE TO BE CONSIDERED!!!. . . 'Dray Dispatcher' with hands on experience managing directly terminal appointments for pickups and return of empties directly with owner operators. Some experience with Truck Brokers dispatch operation a plus.. . Dispatcher:. . The role of this position is to support the senior dispatcher in handling the daily functions for managing and dispatching trucks whether our own vehicles or others through our truck brokerage offerings.

This job requires tracking, tracing, routing and billing both domestic and international shipment arrivals from place of availability or arrival to final destination. Duties will include dispatching owner operators, booking shipments with domestic carriers, creating and sending out VICS bills of lading, tracking shipments to final delivery, obtaining POD’s and invoicing all shipments to our customers. All handled via our TMS system (Profit Tools)..

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• Input/Manage all shipments into our TMS System (Profit Tools).
• Invoicing all shipments whether from our dray operations or Truck Brokerage Operations.
• Driver Settlement processes for our own drivers (FCL/LCL).
• Utilize Truck Brokerage Software (Profit Tools and carrier sites) to:
• Price shipments.
• Select carriers.
• Track shipments.
• Enter data into our TMS (Profit Tools).
• Maintain logs and records of calls, activities and other information.
• Schedule, plan and confirm deliveries.
• Track All Shipments.
• Troubleshoot and resolve any issues that arise with shipments.
• Upload various documents to our systems/website.
• Verify Delivery Orders/Bills of Lading regarding piece counts, container numbers (and total number of containers) Carton Quantities, weights, routing, etc..
• For international arrivals ensure shipment has arrived and is released/available for pick up from the pier/railyard/airport..
• Advise Customer Service representatives or clients of any delays in delivery of cargo or confirm deliveries..

• Ability to multi-task is essential.
• Knowledge of Microsoft Suite products, Excel and Outlook.
• Must possess strong interpersonal skills.
• The ability to work with a team or individually.
• Any other ad-hoc duties as defined by the Senior Dispatcher.

2 years minimum freight dispatch experience

Experience: Not required

Languages: English – Advanced

Employment: Full-time

Schedule: 8:30-5PM

The American Companies has provided a high quality, cost-effective level of service to the transportation community for over 125 years.