Field Technician

Pioneer. Protector. Partner.

What sets us apart is the world we bring together. You may not know it, but we are all around you. Protecting everyone from patients to people on the move. For over 80 years, we’ve pioneered innovative radiation shielding solutions, with a passion and commitment that’s unparalleled in our industry. And with a record of environmental health and social responsibility that’s second to none.

At NELCO, we not only conceive and realize the world’s most advanced shielding projects, we initiate something even more ingenious:
Peace of mind.

Position Title:

Field Service Technician

Reports To:

Service

Department/

Location:

NELCO GDS

Approval Date: 2026

FLSA Status:
Non‑Exempt

The Field Service Technician is responsible for the installation, maintenance, troubleshooting, and repair of large, radiation‑shielded, and RF‑shielded automatic door systems. The ideal candidate will have a strong technical background, excellent problem‑solving skills, and the ability to work independently or as part of a team in diverse environments, including hospitals, medical facilities, and industrial sites. This role requires expertise in complex automatic systems, such as door operators, sensors, and linear motion systems, as well as comfort working with heavy‑duty equipment and meeting precision alignment requirements.

• Perform routine maintenance on radiation‑shielded and RF‑shielded door systems, focusing on large automatic mechanisms.
• Install, align, and calibrate automatic door systems and components, including heavy‑duty door operators and safety sensors.
• Troubleshoot and diagnose mechanical and electronic issues in large automatic radiation and RF‑shielded door systems.
• Ensure precise adjustments and alignment of linear motion systems to meet rigorous performance standards in medical environments.
• Install and service automatic door operators, safety sensors, and linear motion systems.
• Provide guidance to customers on proper operation and safety procedures for complex automatic door systems.
• Communicate effectively with customers to understand their needs and provide technical support.
• Maintain professionalism and build strong customer relationships.
• Work independently in challenging environments, such as hospitals, where downtime can impact patient care.
• Prepare detailed service reports for management and customers.
• Ensure all documentation adheres to NELCO and regulatory standards.
• Perform additional tasks or responsibilities as assigned by the Service Operations Manager or General Manager.

• Coordinate pre‑ and post‑project communications with customers to manage expectations, address safety concerns, and ensure milestones are met.
• Ensure adherence to safety guidelines and regulations, including mandatory use of personal protective equipment (PPE) per ANSI Z49.1.
• Communicate progress, issues, and recommendations to project management.

• High school diploma or equivalent required.
• Technical certification or associate degree in electrical, mechanical, or automation fields preferred.
• Welding experience preferred.
• Extensive mechanical and electrical troubleshooting skills, especially related to automatic doors, linear motion systems, and safety interlocks.
• Proficient in reading and interpreting technical manuals and schematics.
• Experience with PLCs (Programmable Logic Controllers) or other control systems is a plus.
• Excellent communication and customer service skills.
• Familiarity with ANSI/BHMA standards and other safety guidelines for automatic door systems is highly desirable.
• Ability to lift and carry heavy equipment as needed.
• OSHA 30 Construction certification required.
• Preferred certifications:
  Forklift, scissor lift, and first‑aid.

• Lifting & Carrying:
  Regularly lift and carry tools and equipment up to 50 pounds; heavier lifting may require assistance.
• Climbing:
  May need to climb ladders or work on elevated platforms.
• Kneeling, Crouching, & Crawling:
  Frequent kneeling, crouching, and crawling to access tight spaces.
• Reaching & Bending:
  Regular overhead…