Business Development Executive

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Direct message the job poster from Kaycha Labs

Kaycha Labs is a leading provider of innovative Cannabis and Hemp testing technologies and methods. The company performs testing to help ensure compliance with state and federal regulations. We provide comprehensive testing for potency, homogeneity, heavy metals, microbial contamination, mycotoxins, residual solvents, terpenes, and pesticides.

The Business Development Executive will be responsible for executing upon a sales plan that meets or exceeds assigned quotas (meetings, calls, and revenues), and keeping current on his/her own CRM/personal log recordkeeping. This position must demonstrate success in the acquisition, retention, and sales growth of their assigned accounts.

• Meet or exceed quotas (meetings, calls, and revenues).
• Develop effective sales strategies to attract and retain high volume customers.
• Responsible for account acquisition, planning, retention and growth of assigned accounts. This includes, but is not limited to client onboarding (i.e. Terms of Service, LIMS Registrations, Pricing negotiations, Turnaround Time Requests), consistent client servicing via in person meetings, follow-up phone calls, and electronic correspondence (email and text)..
• Utilize consultative selling approach to gain an understanding of customer needs and objectives.
• Provide superior customer service and maintain positive business relationships to ensure future sales.
• Efficiently and effectively respond to all customer questions, needs and expectations.

• Develop a thorough understanding of Kaycha’s lab testing products/processes, PureLIMS (“Proprietary Laboratory Information Management System), and ZoHo CRM application.
• Record all client activities/interactions in CRM and/or other mandated reporting tools.
• Provide timely feedback whenever warranted to address a client's concerns to ensure that customer’s needs and expectations are being met.
• Work collaboratively with all fellow Sales Team members to facilitate best-in‑class client service and company‑wide sales growth.
• Collaborate cross‑functionally with other Kaycha departments with the end goal of increased sales, high customer satisfaction, improved profitability, and overall growth.
• Attend regularly scheduled sales meetings.
• Present Quarterly Sales Plan to manager.
• Other duties and/or special projects as assigned.

• 10+ years of previous sales experience desired.
• Exhibits high energy and passion; driven to succeed.
• Excellent communication, listening, questioning, discovery, and negotiation skills.
• Strong analytical skills.
• Team orientation.
• Exposure to the cannabis industry - desired.
• Ability to manage multiple priorities and projects with follow‑through skills.

• Must pass Level 2 background check.
• Kaycha Labs offers a competitive and comprehensive benefits package including health, dental, vision and time off.
• Kaycha Labs is an Equal Opportunity Employer—All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, handle or feel, to speak, and to hear. The employee is occasionally required to walk, sit, reach with hands and arms, bend, kneel, crouch, or crawl.

Specific vision abilities required for this job include close (proximity) vision, depth perception, and the ability to adjust focus.

The work environment described here is representative of that which an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The standard analytical laboratory environment is one in which potential health hazards do…