Gourmet Team Lead

Gary’s Wine & Marketplace is looking for a dedicated Gourmet Team Lead to lead the day‑to‑day operations of our Gourmet/Deli department. This role centers on hands‑on leadership within the department, ensuring high standards of product quality, presentation, and customer engagement while supporting and mentoring the gourmet team.

The ideal candidate is deeply passionate about gourmet food, confident working on the sales floor, and enjoys sharing product knowledge with customers in a fast‑paced retail setting.

Gary’s Wine & Marketplace is a locally owned business and a leading wine retailer in the tri‑state area, with established brick‑and‑mortar stores and a strong online presence. We specialize in offering a wide selection of fine wines, beers, spirits, artisanal cheeses, quality meats, and gourmet foods—all at competitive prices.

Our reputation is built on outstanding customer service and a knowledgeable team that is passionate about great products. Joining Gary’s means being part of a dynamic, customer‑focused environment where expertise, teamwork, and enthusiasm are valued.

• Lead and support the Gourmet/Deli team to ensure smooth daily operations and exceptional customer service
• Take ownership of the Gourmet department’s daily workflow, organization, and presentation
• Use strong product knowledge to assist guests with gourmet selections, including cheese pairings with wine, beer, and spirits
• Help customers curate personalized gift baskets and gourmet assortments
• Ensure proper stock rotation, product freshness, labeling, and removal of expired items
• Maintain attractive, well‑organized displays and merchandising standards
• Train, mentor, and support team members, fostering a positive and collaborative work environment
• Stay informed on trends in gourmet foods and share knowledge with the team
• Communicate department needs, challenges, and opportunities clearly to store leadership

• Passion for gourmet food, including cheese, specialty foods, and thoughtful pairings
• Proven customer service and communication skills with a focus on creating memorable guest experiences
• Leadership experience or demonstrated leadership potential in a retail or food‑service environment
• Strong attention to detail and a proactive, hands‑on approach
• Ability to work efficiently in a fast‑paced, high‑volume setting
• Basic computer skills for inventory, scheduling, and internal communication
  
  Reliable team player with a positive, solutions‑oriented mindset
• Ability to lift up to 40 lbs and remain on your feet for extended periods
• Flexible availability, including evenings and weekends
• Ability to read, write, and communicate effectively in English
• Must be at least 18 years old

We offer a friendly working environment, a competitive starting salary, flexible hours, and a generous employee discount. For full‑time employees, benefits such as 401(k) and health insurance are available subject to the terms in our Employee Handbook.