Service Leader

CULTIVATE A BETTER WORLD

Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food九九. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break.

If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks.

• Follow Chipotle’s policies and procedures.
• Ensure great tasting, high quality food is served.
• Help resolve food quality issues.
• Support food safety by ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring Daily Food Safety Checklist and food safety policies and procedures are followed.
• Help resolve customer incidents and work to ensure positive customer experiences.
• Help monitor crew breaks, shift changes, shift meetings, and line schedules.
• Develop and cross‑train all front of house crew.
• Assist with crew performance reviews.
• Develop future Service Leaders.
• Assist with miscellaneous office administration duties such as banking, cash handling policies and responsibilities, and office paperwork.
• Ensure office equipment remains in working order and make sure office supplies are ordered as necessary.
• Ensure the proper quantity of supplies are available as needed.

• Be able to understand and articulate Chipotle’s Food With Integrity philosophy.
• Have knowledge and experience of cash handling policies and procedures.
• Have knowledge of Food Safety and health‑department matters.
• Have familiarity with office paperwork.
• Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location.
• Have a high school diploma.
• Have restaurant experience.

• Tuition assistance (100% coverage for select degrees or up to $5,250/year).
• Free food.
• Medical, dental, and vision insurance.
• Digital tips.
• Paid time off.
• Holiday closures.
• Competitive compensation.
• Opportunities for advancement (80% of managers started as crew).

Base pay range: $18.80 – $20.90 per hour. Actual base pay may vary depending on skillorei, experience, and/or education. In addition to base pay, Chipotle offers a competitive benefits package. More details.

Chipotleemployees Mexican Grill, Inc. cultivates a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors, or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France, and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. It is a longtime leader and innovator in the food industry and remains committed to improving food access while advancing digital, technology, and sustainable business practices.

Chipotle Mexican Grill is an equal‑opportunity employer that values diversity at all levels. As a people‑first company rooted in values, the purpose extends beyond serving nutritious food with real ingredients. We hire world‑class individuals and foster a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristicsaugh, are encouraged to apply.

Qualified applicants with disabilities may be entitled to անում reasonable accommodations under the terms of the Americans with Disabilities Act and/or certain state or local laws. If you need an accommodation due to a disability to complete an application, interview, and/or otherwise participate in the hiring process, contact A This email does not respond to non‑accommodation related requests.