Pet Groomer Trainee

Overview

Pet Groomer Trainee s role involves engaging with pet parents and their pets, providing positive experiences and salon services, and training under experienced Professional Styling teams. The position supports store cleanliness, customer solutions, and pet safety standards.

About Life At Pet Smart

At Pet Smart, we’re more than just a company obsessed with pets; we’re obsessed with our people too. Our values are rooted in unconditional love and staying united together. We believe when our associates are happy and healthy, they can provide the best care for pets while enjoying a work experience that celebrates them as their authentic selves.

Benefits That Benefit You

• Paid weekly
• Health benefits:
  
  medical, dental, vision
• 401k
• Tuition assistance
• Associate discounts and perks
• Paid time off for full-time associates
• Career pathing
• Development opportunities

Pet Stylist in Training is responsible for engaging with pet parents and their pets while delivering positive experiences and best-in-class salon services. This role receives training from experienced teams and upholds the company’s vision, mission, values, and strategy. It also shares responsibility for store cleanliness, recommending solutions for pet parents, and maintaining pet safety standards. The Pet Stylist in Training role is obtained after completing the Pet Smart Grooming Academy.

• Under supervision, perform full menu of bath, brush, grooming services, and standalone services (e.g., nail trims, teeth brushing, sanitary services) in accordance with Pet Smart standards.
• Develop safe technical skills to meet or exceed the company’s expectations.
• Recommend additional health and wellness solutions to Pet Parents based on pet needs.
• Ensure a positive pet parent experience in person, over the phone, and at the sales register.
• Greet pet parents, answer questions, and assist with salon reservations.
• Make appointment reminder calls, maintain client records, and consult with pet parents on services offered.
• Handle check-in/check-out procedures, including paperwork and rebooking.
• Promote salon sales to help achieve targets and productivity metrics.
• Recommends, informs, and sells merchandise and services.
• Maintain cleanliness and humane conditions for all pets in the grooming area; perform end-of-day cleaning per maintenance checklist.
• Take action when a sick/injured pet is identified; transport to the vet as needed.
• Assist in other departments as required; perform other duties as assigned.
• Participate in our culture of Belonging and Recognition; follow all Company Policies and Procedures.

• Successful completion of Pet Smart’s Salon Academy training and safety certification program.
• Prior grooming experience preferred; may be asked to complete a technical exam.
• Proficiency in computer applications.
• Ability to react under pressure and maintain composure.
• Flexibility in schedule; able to work evenings, weekends, and holidays as needed.
• Strong organizational skills and attention to detail and safety.
• Strong written and verbal communication skills.

• Stand, walk, climb a ladder, and use hands to handle objects; may reach, stoop, kneel, crouch; vision requirements apply; reasonable accommodations available.
• Lift up to 50 pounds regularly and up to 100+ pounds with team lift.
• Exposure to moving parts, wet environment with pet hair, moderate to high noise levels, and live animals; reasonable accommodations provided as needed.

Join us to make a meaningful impact every day. You’ll help customers choose products, celebrate pets, and see the joy on a pet parent’s face after a grooming. Pet Smart values diversity and the perspectives of our 50,000 associates.

Apply now. This listing may not indicate current openings; we continually build a talent network and are always accepting applications. Contact your local Pet Smart store to check current roles.

Pay details: base pay rate or groom pay (percentage of grooming sales) depending on experience, location, and store;
Pet Smart pays at least the local minimum wage. Benefits are available as described at

Pet Smart is an equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, disability, or other protected characteristics. Applicants must be over 18 (except where required by law).