Director, Digital + Ecommerce Strategy & Operational Planning; Bilingual English/Korean
Listed on 2026-03-02
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Management
Operations Manager, Business Management, Business Continuity, Program / Project Manager -
Business
Operations Manager, Business Management, Business Continuity
Location: Englewood Cliffs
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, ‘Life’s Good’, embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.
Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of ‘Customer-Value Creation’ and ‘People-Oriented Management’, these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology.
At LG, we strive to make Life Good for Everyone.
A crafted employee experience designed to foster professional growth, a focus on health & well‑being and an internal community that will set you up for success.
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill-and equal, merit‑based opportunities across the board. We want our colleagues to grow with our global business. That’s why we deliver sure rewards for exceptional performance and offer industry‑leading benefits.
Come join the team!
We are seeking a highly strategic, organized, and results‑driven Digital and Ecommerce Strategy & Operational Planning Team Leader to support the VP of DXP as a Chief of Staff
. This role will act as a strategic partner and operational anchor, driving alignment, prioritization, and execution across digital and ecommerce initiatives.
The ideal candidate combines strong strategic thinking with operational excellence and thrives in a fast‑paced, cross‑functional environment. You will lead strategic planning, business rhythm coordination, performance reporting, and special initiatives that enable the DXP organization to scale and succeed.
1. Strategic Planning & Alignment- Drive annual and quarterly strategic planning processes for Digital and Ecommerce functions.
- Translate high‑level business objectives into actionable roadmaps and OKRs.
- Partner with cross‑functional leaders (Business Units, Marketing, Merchandising, Technology, Supply Chain, HQ, etc.) to ensure strategic alignment and integration.
- Develop and manage business rhythms (quarterly reviews, budget cycles, executive updates).
- Lead preparation of materials for executive presentations, board updates, and cross‑functional reviews.
- Manage critical cross‑team workflows to ensure timely decision‑making and execution.
- Act as a trusted advisor and thought partner to the VP.
- Screen, prioritize, and delegate requests; ensure follow‑through on key initiatives.
- Represent the VP in select meetings, ensuring continuity and clarity of communication and decisions.
- Monitor and report on KPIs and digital business performance, identifying risks and opportunities.
- Partner with analytics and finance teams to ensure consistent and accurate data reporting.
- Develop dashboards and insights to support real‑time decision‑making.
- Lead high‑impact projects that span digital product, ecommerce operations, and customer experience.
- Drive initiatives related to process optimization, capability building, and organizational effectiveness.
- Support transformation efforts, including change management and communication planning.
- 10+ years of experience in digital commerce, strategy consulting, business operations, or a similar function.
- Bilingual in English and Korean.
- Experience working closely with senior executives and leading cross‑functional teams.
- Strong strategic thinking,…
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