Regional Property Manager

Description

The regional property manager supervises and coordinates the daily operations of assigned apartment communities, including, but not limited to, the general administration and management of property managers, senior property managers, and indirectly other property employees. The role shares responsibility for maintaining the physical assets and the performance of assigned properties to achieve the highest possible net operating income, without compromising the quality of the property's appearance or level of service.

The manager monitors regulatory compliance and company policies and procedures related to property management and ensures that all employees are familiar with and understand them.

• Establishes and coordinates a communication system involving transactions and activities among Property Managers and Corporate.
• Supports all aspects of employee management, in conjunction with Senior Property Manager or Property Manager. Hires, trains, supervises, develops, and terminates employees supervised in accordance with company policies and directives; performs performance evaluations; assists Property Managers with site-level employees. Ensures timely utilization of property management software for accurate reporting, accounting, and operations.
• Prepares variance reports and performs property audits. Manages expenses and income to maximize NOI and property value.
• Reviews and approves expenditures for budgetary compliance.
• Ensures timely completion of capital or other improvements within budgeted limits, coordinating with the Maintenance Manager/Supervisor.
• Supervises and coordinates preparation of annual operating and capital budgets. Monitors and recommends on budget performance and prepares monthly or quarterly summary reports.
• Visits each property at least monthly to examine, discuss, and resolve issues regarding curb appeal, marketing, maintenance, occupancy, accounting, employees, or other necessary areas. Conducts regular inspections to uphold standards and procedures.
• Maintains a working knowledge of company policies, applicable local, state, and federal laws and regulations, affordable housing programs, and other applicable policies and procedures. Ensures compliance of property employees. Develops and implements property marketing plans in conjunction with Corporate.
• Recommends and implements marketing programs, rental rates (based on market surveys/studies), and maintenance programs; develops corrective programs for apartment communities.
• Supports vendor negotiations for service and/or goods contracts.
• Resolves resident relation issues and maintains customer satisfaction level goals.
• Establishes/revises property management forms, reports, and manuals including updates, changes, and additions.