Director, Operations

Director, Operations

Imperial Dade is the leading independently owned and operated distributor of food service packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business‑to‑business market segments, including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission‑critical partner to more than 120,000 customers through our footprint of 130+ branches.

Salary Range: 120,000 to 150,000 per year

• Participate in the development of the annual operating plan for the full P&L in direct alignment with the Company's goals.
• Assist in the development and preparation of the annual budget, KPI Goals, evaluate weekly performance, and recommend adjustments.
• Execute established safety and security programs.
• Maintain compliance with all Federal, State and local guidelines, host local, state and federal inspections.
• Confer with Branch Managers and Regional VP and respond to customer or vendor questions or complaints to resolve issues regarding distribution services.
• Work with the sales team to align product and service offerings with customer expectations.
• Mentor, guide and develop team members, conduct performance management activities, including performance appraisals and design of training and career development plans.
• Ensure that progressive coaching and counseling concepts are conducted according to established policies and procedures.
• All correspondence will come directly from Imperial Dade and not a personal email address.

• 8 to 10+ years of progressive experience in operations or warehouse management, with at least 5 years in a senior leadership role overseeing large teams or multiple sites.
• Bachelor's degree in Supply Chain Management, Business Administration, Logistics, or equivalent experience.
• Ability to operate warehouse equipment.
• Expertise in WMS and ERP systems, proficiency in data analysis, and strong computer skills (Microsoft Office Suite, business intelligence tools) are essential.
• Experience with Process Improvements or Six Sigma Certification is a big plus.

We offer a dynamic environment for our more than 7,500 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team.

Imperial Dade is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non‑merit‑based factors.

Our company is a Fair Chance employer, committed to providing opportunities for qualified individuals with past justice system involvement. We believe in assessing candidates based on their skills and experience. A conditional offer of employment will be contingent upon the successful completion of a background check, consistent with applicable federal, state, and local laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

• Director

• Full‑time

• Management and Manufacturing

• Transportation, Logistics, Supply Chain and Storage
• Food and Beverage Services
• Facilities Services