Commercial Lines Senior Account Manager

Overview

Job Summary Seeking a highly motivated and experienced Commercial Lines Senior Account Manager to join a growing team. This role offers an exciting opportunity to manage a diverse portfolio of middle-market commercial accounts while delivering exceptional service to clients. The ideal candidate will have a strong background in commercial account management, excellent communication skills, and a passion for building lasting client relationships.

This is a hybrid position, requiring three days in-office each week.

• Salary Range: $92,000 - $97,000 annually
• Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

• Managing a high-volume book of insurance business, ensuring all tasks are completed accurately and on time.
• Building and maintaining strong client relationships to foster loyalty and trust.
• Handling renewals, service requests, claims, billing, and new policies.
• Maintaining a thorough understanding of market trends, underwriting guidelines, and submission procedures.
• Reviewing applications, policies, endorsements, and audits for accuracy.
• Coordinating expiration lists with the department manager to secure renewal business information.

• Bachelor’s degree or equivalent work experience (preferred).
• Minimum of three years of experience in Commercial Account Management.
• Active Property & Casualty License (required).
• Valid driver’s license and insurance (required).
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience with Applied/Epic or similar agency management software (preferred).
• Strong administrative and organizational skills.
• Ability to work independently and collaboratively with team members.
• Self-motivated, detail-oriented, and able to manage multiple priorities effectively.
• Excellent written and verbal communication skills, with the ability to actively listen and problem-solve.
• Professional demeanor and positive attitude.