Senior Risk Solutions Advisor

The Senior Risk Solutions Advisor supports Chubb NA's Risk Consulting process by working closely with Risk Consultants to ensure client engagement with engineering requirements and recommendations. This role focuses on delivering effective client solutions, enhancing satisfaction, resolving complex issues, and educating clients on Loss Prevention and Mitigation solutions. Leadership, critical thinking, technical expertise, and strong client service are essential.

• Conduct personalized consultations to understand client needs and position service solutions
• Apply knowledge of property/casualty risk control, loss prevention, inspection processes, and construction codes to provide tailored solutions
• Understand risk characteristics across U.S. territories
• Resolve escalations and challenges creatively through appropriate channels
• Make recommendations and deliver full-service solutions addressing client pain points and future needs
• Educate clients on loss prevention benefits, simplifying complex technical concepts
• Deliver difficult messages when necessary
• Research and address vendor escalations to improve workflows
• Respond promptly to client and agent inquiries
• Collaborate with team members and business partners to ensure a quality client and agent experience
• Share feedback to enhance service solutions

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.

Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.