IT Specialist; Temp

Englewood Cliffs, New Jersey, United States

Business

Hours:

Mon-Fri 08:00 AM to 5:00 PM

The IT Specialist's responsibilities include, but are not limited to the following:

• Maintain essential IT infrastructure, including PCs, security tools, applications, servers, email systems, operating systems, software, and hardware.
• Utilizes the company's proprietary WMS, ERP, and TMS systems to provide the utmost support for end users.
• Collaborates with internal and external partners to communicate project status, activities, and achievements.
• Supports the warehouse operations via assisting call-ins or live chat with technical difficulties.
• Configures and maintains network hardware, such as routers, switches, WLCs, and cables.
• Review diagnostics and assess the functionality and efficiency of systems.
• Provides user education/training and reference materials for users by drafting operation instructions.
• Other duties and tasks as assigned by the IT Leader.

• Bachelor's degree in IT related field or an equivalent combination of education and experience.
• Bilingual Required (Korean & English).
• Excellent hardware/software troubleshooting, problem-solving and diagnosis skills.
• Comfortable working in and assisting others through remote access desktop programs.
• Extensive experience working with different operating systems including Windows, Mac OS, Android, and iOS.
• Experience with 3PL products including warehouse management systems, transportation, and order management systems or ERP preferred.
• A working knowledge of DC operational practices and procedures, and a good understanding of Supply Chain and WMS concepts preferred.
• Experience with networking hardware and concepts such as DNS, DHCP, OSI Model and TCP/IP.
• Some travel may be required.