IT Technician

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Description

Join Weiss-Aug – A Leader in Precision Manufacturing and Innovation

Be part of a company that’s shaping the future of manufacturing where your ideas, skills, and passion matter.

Job Type

Full-time

Description

Join Weiss-Aug – A Leader in Precision Manufacturing and Innovation

Be part of a company that’s shaping the future of manufacturing where your ideas, skills, and passion matter.

Weiss-Aug, is a leading provider of advanced manufacturing and engineering solutions with advanced facilities across the U.S. and Mexico for over 50 years.

Why Join Us?

At Weiss-Aug we are driven by a commitment to excellence, innovation, and continuous improvement. As a recognized leader in the industrial and commercial sectors, specializing in high-volume metal stamping, thermoplastic molding, and value-added assembly solutions for the medical, aerospace & defense, automotive, interconnect, telecommunications and consumer goods industries, we take pride in cultivating a collaborative and forward-thinking work environment.

We're currently seeking a passionate and skilled IT Technician to join our team and contribute to our mission of delivering high-quality, engineered solutions to our customers worldwide. In this role you will be responsible for installing, maintaining, and troubleshooting computer hardware and software systems within a manufacturing organization.

Responsibilities:

• Tier 1 technical support for users on-site and remotely connected. Troubleshoot, diagnose, and provide resolution for network, Windows PC hardware and software related issues.
• Provide software and hardware support including user support, upgrading, testing, and implementation.
• Setting up, supporting, and troubleshooting/repairing/upgrading computers, phones, printers, and servers; installing software, writing/running reports, and general user support in office and manufacturing areas.
• Software/hardware setup and configuration. Running and hooking up cables and wires and assisting users in using software/hardware.
• Work with other IT staff with projects. Including in-depth research, hardware/software upgrades, purchasing, implementation, and testing.
• Develops and implements various training, job aids, and instruction for users on the use of operating systems, networking, applications, and databases.
• Create and maintain documentation: system configurations, internal IT procedures.
• Evaluating new hardware and software; advises on hardware and software alternatives; recommends standards for selection of software.
• User account administration (including door access).
• May require periodic travel to remote satellite offices.

• Windows OS
• Microsoft Office
• Active Directory

• Working knowledge of network connectivity
• Working knowledge of computers, printers, peripherals, etc

• Good interpersonal, communication, and technical writing skills
• Detail oriented and good analytical skills
• Self-motivated and able to work independently without constant supervision

• 1-3 years technical support, Windows clients, Microsoft Office
• 1-3 years Windows administration & support
• 1-3 years network connectivity/security administration & support

• A.S. degree in Computer Science or equivalent technical training/certification
• Relevant certifications:
  CompTIA: A+, Network+, Server+, Security+
• Microsoft: MTA, MCP

• Medical, Dental and Vision
• 401 (k) with company match
• Holiday, Vacation and Sick Time
• Tuition Reimbursement
• Health Savings Accounts (HAS)
• Flexible Spending Accounts (FSA)
• Cigna Wellness Incentive Program
• Employee Assistance Program (EAP)
• Short Term Disability
• Group Life and Accidental Insurance
• Sun Life – Accident, Critical Illness, and Hospital Indemnity Insurance
• Smoking Cessation Program
• Pet Insurance