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Field Support Technician
Job in
Clinton, Hunterdon County, New Jersey, 08809, USA
Listed on 2026-01-17
Listing for:
Tata Consultancy Service Limited
Full Time
position Listed on 2026-01-17
Job specializations:
-
IT/Tech
IT Support, Desktop Support
Job Description & How to Apply Below
Field Support Technician
• Strong understanding and hands-on knowledge of windows desktop platform overall
• Strong experience in building , maintaining and administering windows desktop.
• Proficient in optimizing performance of desktops and user experience
• Strong in Group policies and configuring and simplifying them
• Experienced in Microsoft Modern workspace management capabilities levering Intune, Auto Pilot, desktop anlaytics etc.
• Strong skillset in scripting, powershell etc.
• Experienced in Break fix laptop/Desktop issues remotely.
• Provide Remote support coverage for in-scope locations for EUC issues
• Proficient in automation through Power Shell/Azure CLI/VBScritp/Batch etc
• Relevant Microsoft Certifications
• Work on incidents, tasks and requests for the issues related to EUC
• Develop & document procedures for assisting End Users in restoring lost or damaged data and files from file backups for data and files on shared drives.
• Provide Remote support coverage for in-scope locations for EUC issues.
• Provide remote assistance with conferencing equipments and related issues which can be remotely troubleshooted.
• Track, maintain and report the equipment spares inventory levels and replenishment requirements for spares, replenishment, and servicing.
• Coordinate with the other teams to manage in-scope on-site technical support requests to resolution and closure.
• Provide instructions and usage assistance to End Users with supported devices and software.
• Document solutions and associated procedures to the Break/Fix incidents in knowledgebase.
• On-call support for high priority incidents.
Salary Range- $65,000-$70,000 a year #LI-SP3 #LI-VX1
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