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Field Support Technician
Job in
Clinton, Hunterdon County, New Jersey, 08809, USA
Listed on 2026-01-16
Listing for:
TATA Consulting Services
Full Time
position Listed on 2026-01-16
Job specializations:
-
IT/Tech
IT Support, Desktop Support
Job Description & How to Apply Below
Field Support Technician
* Strong understanding and hands-on knowledge of windows desktop platform overall
* Strong experience in building , maintaining and administering windows desktop.
* Proficient in optimizing performance of desktops and user experience
* Strong in Group policies and configuring and simplifying them
* Experienced in Microsoft Modern workspace management capabilities - levering Intune, Auto Pilot, desktop anlaytics etc.
* Strong skillset in scripting, powershell etc.
* Experienced in Break fix laptop/Desktop issues remotely.
* Provide Remote support coverage for in-scope locations for EUC issues
* Proficient in automation through Power Shell/Azure CLI/VBScritp/Batch etc
* Relevant Microsoft Certifications
* Work on incidents, tasks and requests for the issues related to EUC
* Develop & document procedures for assisting End Users in restoring lost or damaged data and files from file backups for data and files on shared drives.
* Provide Remote support coverage for in-scope locations for EUC issues.
* Provide remote assistance with conferencing equipment's and related issues which can be remotely troubleshooted.
* Track, maintain and report the equipment spares inventory levels and replenishment requirements for spares, replenishment, and servicing.
* Coordinate with the other teams to manage in-scope on-site technical support requests to resolution and closure.
* Provide instructions and usage assistance to End Users with supported devices and software.
* Document solutions and associated procedures to the Break/Fix incidents in knowledgebase.
* On-call support for high priority incidents.
Salary Range- $65,000-$70,000 a year
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