Senior Director, Technology Strategy

The Opportunity

SH/FT is seeking a Senior Director of Technology Strategy to lead enterprise solution architecture strategy across our client portfolio and internal product ecosystem. This senior leader partners cross-functionally with counterparts in Product, Engineering, Revenue Operations, Sales, and Client Success to design and deliver scalable, high-performance marketing and data technology solutions enable growth and innovation for our clients. This individual is both a strategic thinker and hands‑on solution architect, driving both pre‑sale and post‑sale delivery architecture strategy — from vision and discovery through delivery and optimization.

They bring deep technical and business acumen across multiple Mar Tech and Data ecosystems, translating complex requirements into actionable>

• Lead solution architecture and data strategy across key enterprise engagements, ensuring alignment with client objectives and Shift Paradigm’s technology roadmap.
• Develop forward-looking integration frameworks that unify marketing automation, CRM, CDP, and CMS ecosystems into cohesive, data-driven operating models.
• Drive architectural standards, patterns, and governance models that support scale, performance, and innovation.
• Serve as a trusted advisor to executive stakeholders on emerging technologies, data strategies, and AI/ML enablement.

• Collaborate with Sales, Partner Alliances, and Go‑To‑Market (GTM) teams during pre‑sale activities. This includes initial prospect conversations to assess client needs, pain points, and readiness, as well as scoping, shaping, and presenting multi‑platform solutions and proposals.
• Lead or support scoping sessions, translating high‑level business goals into technical recommendations and level‑of‑effort (LOE) estimates.
• Develop and present solution roadmaps, architecture diagrams, and phased delivery approaches aligned to client maturity and growth goals.
• Represent Shift Paradigm in co‑selling scenarios with platform partners (Adobe, Salesforce, Braze, etc.), articulating solution value and differentiation.
• Provide thought leadership in RFP/RFI responses, ensuring technical feasibility, clarity, and alignment with best practices.
• Create and maintain reusable pre‑sale assets (architecture templates, proposal frameworks, estimation models) to improve speed‑to‑proposal.

• Collaborate with Product and Engineering teams to ensure architecture designs are feasible, scalable, and align with Shift Paradigm’s solution IP.
• Work closely with Client Success, Project Management, and Delivery leaders to ensure projects are executed with excellence, maintaining architectural integrity through deployment.
• Mentor architects, platform experts, and consultants across teams, fostering a culture of learning, innovation, and technical excellence.

• Embed AI/ML capabilities across client ecosystems to enhance personalization, predictive modeling, and marketing automation performance.
• Identify opportunities to leverage data science, generative AI, and automation frameworks to drive proactive insights and customer engagement.
• Partner with internal innovation initiatives to prototype new solutions, accelerators, and reusable frameworks that differentiate Shift Paradigm’s offerings.

• 10+ years in marketing technology, solution architecture, or data engineering roles within digital agencies or enterprise environments.
• Extensive experience leading client delivery discussions both in a pre‑sale and a post‑sale motion, with excellent communication, presentation, and consultative skills.
• Proven experience designing or overseeing integrations across at least three of the following ecosystems:
  • Data Warehouses / CDPs – e.g., Snowflake, Databricks, Big Query, Redshift, Adobe RTCDP, Salesforce Data Cloud, Segment, Hightouch
  • Marketing Automation Platforms – e.g., Adobe Experience Platform & Journey Optimizer, Marketo Engage, Salesforce Marketing Cloud, Braze, Iterable, Hub Spot
  • CRMs – e.g., Salesforce, Microsoft Dynamics, Hub Spot
  • CMS / Web Platforms – e.g., Adobe…