Human Resources & Labor Relations Consultant- Hybrid

At Virtua Health, we exist for one reason - to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that’s wellness and prevention, experienced specialists, life‑changing care, or something in‑between - we are your partner in health devoted to building a healthier community.

If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet‑recognised health system ranked by U.S. News and World Report, we’ve received multiple awards for quality, safety, and outstanding work environment.

In addition to five hospitals, seven emergency departments, seven urgent care centres, and more than 280 other locations, we’re committed to the well‑being of the community. That means bringing life‑changing resources and health services directly into our communities through our Eat Well food access programme, telehealth, home health, rehabilitation, mobile screenings, paramedic programmes, and convenient online scheduling. We’re also affiliated with Penn Medicine for cancer and neurosciences, and the Children’s Hospital of Philadelphia for paediatrics.

Location: Lippincott - 303 Lippincott Drive

Remote Type: Hybrid

Employment Type: Employee

Employment Classification: Regular

Time Type: Full time

Work Shift: 1st Shift (United States of America)

Total Weekly

Hours:

40

The Employee & Labor Relations Consultant provides guidance, advice and assistance to management and employees on a variety of employment, employee performance, and labour relations issues. This position conducts and/or directs the investigation of employee related issues, provides guidance on interpretation and application of policies and collective bargaining agreements, facilitates the grievance and dispute process, and provides supervisory training on topics related to employee and labour relations.

• Coaches, counsels and guides managers when interpreting Virtua policies and processes to ensure fair and consistent application.
• Educates employees and managers on policies, procedures, laws, standards and government regulations.
• Works with employees and supervisors to resolve workplace concerns and issues.
• Responds to employee relations issues such as employee complaints, harassment allegations and civil rights complaints. Determines when employee relations issues require escalation and forwards to appropriate HR team member as needed.
• Directs and conducts investigations as needed.
• Conducts Exit Interviews, analyzes data, identifies trends and, in conjunction with the HR Business Partner, develops strategies for minimising turnover.
• Receives and responds to Unemployment inquiries and participates in Unemployment hearings.

• Maintains working relationship with Union representatives and adheres to terms of labour contract by monitoring day‑to‑day implementation of contract provisions.
• Provides contract interpretation expertise to management.
• Assists management with investigating, answering and settling grievances.
• Assists management with responding to Requests for Information.
• Facilitates grievance process and attends grievance meetings/arbitrations as required.
• Participates in labour management and labour education meetings.
• Provides labour relations support during contract negotiations.
• Conducts labour relations and positive employee relations trainings.
• Establishes and builds effective relationships with labour unions.

• Partners with business leaders and HR teams to create and sustain positive employee relations programmes and best practices.
• Assists with special and cross‑functional projects and initiatives as needed or…