Patient Access Representative Evenings- Chilton Medical Center

Patient Access Representative I - Full Time - Evenings - Chilton Medical Center

Pompton Plains, NJ, United States

Patient Access Representative

Responsible for patient-facing registration and other associated tasks such as information collection, validation, and requisitioning of orders and services. Participates in insurance-related tasks including verification, collection of co-payments, and collection of associated paperwork. Ensures compliance with regulatory requirements and hospital policies and protocols. Acts as a liaison between patients, providers, payers, and other stakeholders for all post-care matters related to account resolution.

Principal Accountabilities:

• The Patient Access Representative (PAR) plays a vital role in the patient and family experience, serving as an initial point of contact within our health system.
• Securing accurate information.
• Interpreting and communicating patient responsibility.
• Obtaining accurate patient identification is essential for the financial and operational success of the organization.
• Greeting customers with a smile and addressing customers by name in a courteous, respectful, and professional manner.
• Attempting to resolve customer questions and concerns.
• Adapting to changes in the work environment.
• Obtains and verifies patient information for registration.
• Maintains contact with third‑party payers to determine reasons for outstanding claims and communicates to facilitate speedy payment of claims.
• Requests payment of financial dues from patient or guarantors.
• Obtains federally required and hospital‑related consents in a timely manner.
• Reconciles daily bank bags and posts dues collected and/or data entry or charge codes within the financial system.
• Ensures compliance with Health Insurance Portability and Accountability Act (HIPAA) and works in various patient settings and locations.
• Performs other related duties as assigned.

Schedule:

• Full time, Evenings
• 3 pm – 11 pm
• Every other weekend

Required:

• HS Diploma or equivalent
• Ability to lift more than 25 lbs if needed

Preferred:

• Electronic Medical Record (EMR) experience, preferably EPIC

Minimum of 1+ years of experience in Patient Access, Medical Office, Health Insurance or relevant area.

Atlantic Health System is a leading non‑profit health care system headquartered in Morristown, New Jersey, serving more than 20,000 team members and communities statewide. Our facilities include:

• Morristown Medical Center, Morristown, NJ
• Overlook Medical Center, Summit, NJ
• Newton Medical Center, Newton, NJ
• Chilton Medical Center, Pompton Plains, NJ
• Hackettstown Medical Center, Hackettstown, NJ
• Goryeb Children’s Hospital, Morristown, NJ
• Centra State Healthcare System, Freehold, NJ
• Atlantic Home Care & Hospice
• Atlantic Mobile Health
• Atlantic Rehabilitation

We have received numerous awards for our service and workplace excellence, including:

• 100 Best Companies to Work For® and Fortune® Magazine for 15 years
• Best Places to Work in Healthcare – Modern Healthcare
• 150 Top Places to Work in Healthcare – Becker’s Healthcare
• 100 Accountable Care Organizations to Know – Becker’s Hospital Review
• Best Employers for Workers over 50 – AARP
• Gold‑Level “Well Workplace”:
  Wellness Council of America (WELCOA)
• One of the 100 Best Workplaces for Millennia ls – Great Place to Work® and Fortune® Magazine
• One of the 20 Best Workplaces in Health Care – Great Place to Work® and Fortune® Magazine
• Official Health Care Partner of the New York Jets
• NJ Sustainable Business

Atlantic Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well‑being of all team members. Offerings vary by role level. Below is a general summary with role‑specific enhancements highlighted.

Team Member Benefits

• Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full‑time and part‑time team members)
• Life & AD&D Insurance
• Short‑Term and Long‑Term Disability (with options to supplement)
• 403(b) Retirement Plan:
  Employer match, additional non‑elective contribution
• PTO & Paid Sick Leave
• Tuition Assistance, Advancement & Academic Advising
• Parental, Adoption, Surrogacy Leave
• Backup and…