Patient Financial Counselor Coordinator

Company Overview

Allied Digestive Health is one of the largest integrated networks of gastroenterology care centers in the nation with over 200 providers and 60 locations throughout New Jersey and New York. As a fast‑growing physician‑led organization, our dynamic structure encourages physician input and decision‑making while simultaneously offering operational support. Our dedicated, compassionate team prioritizes personalized treatment plans that deliver the highest quality of care.

All of our doctors are board‑certified in gastroenterology and hepatology.

Full‑Time, Patient Financial Service Coordinator

Corporate Office, West Long Branch, NJ

$21.00/yr – $30.00/yr

• All tasks related to the provision of excellent customer service to the patients of ADH, whether by telephone, written communication, or face‑to‑face interactions.
• Adhere to ADH quality and quantity standards and act as liaison between ADH and its patients.
• Ensure that patients and/or their authorized representatives receive thorough, accurate, and complete answers to any questions they may have related to any ADH‑provided medical service.
• Work with all ADH departments, staff, and physicians to resolve any patients’ account issues that may arise due to internal or external processes.

• High‑school diploma or GED.
• 2 years’ experience in a large medical practice or hospital in a patient‑facing role.
• Proficiency with Microsoft Office products including Word and Excel.
• Basic familiarity with the concepts of debits and credits.
• Minimum of one (1) year experience performing tasks related to each of the departments within ADH’s Revenue Cycle Management Department (preferred).
• Accounts Receivable experience preferred.
• ICD coding experience preferred.
• Medical billing experience preferred.

Competitive base salary plus a generous benefits package that includes medical, dental, vision, life insurance, voluntary benefits, time‑off benefits, Employee Assistance Program (EAP), 401(k), and commuter benefits.

Full‑time

Entry level