NMLS Licensed Loan Officer Assistant - Mortgage Funding

Position Title

NMLS Licensed Loan Officer Assistant

This position requires the applicant to have an active NMLS license or be in the process of attaining an NMLS license within 60 days of employment. This is also an in-person position.

The licensed Loan Officer Assistant is responsible for the day-to-day, full cycle of reviewing loan applications and completing administrative tasks in support of the Team. This includes checking important loan details and requirements before submitting all documentation to the lender, providing cost estimates for borrowers, offering necessary information to the relevant parties, and redirecting questions to the appropriate departments. Providing these services in an effective and efficient manner will ensure the loan records are accurate, up to date, and closed on or before the due date.

• Runs and prints a MI quote (if applicable) to put in the file
• Gathers all initial documentation from client
• Requests loan disclosures once a contract is received
• Submits loan to processor within 24 hours of receiving signed disclosures
• Finishes the processing milestone in Encompass & sends all documentation to processing in an email, along with a brief intro to the file (things to be aware of etc.)
• Makes sure we have all the basics in the file when turning it over to the Processor (Tax returns, ’s, SS cards, 1099’s/W-2’s, Bank statements, Retirement accounts, Bankruptcy paperwork, pension awards letters, SS awards letters, DD214’s, all explanation letters for deposits, etc.)
• Locks Loans (informs processor when loan is locked) so it can be re-disclosed
• Responds to customers’ general questions regarding policy and procedures in the absence of the Loan Officer
• Has a weekly meeting with the processor to review status on all files
• Updates customers, real estate agents, and title companies on the loan’s progress
• Monitors the loan through close
• Maintains Loan Officers’ databases of customer information
• Assists Loan Officers with marketing campaigns through mail, email, and internet
• Note:
  
  Certain tasks will be limited if the Loan Officer Assistant is still in the process of attaining an NMLS License.

• Branch Manager
• Sales Manager
• Loan Officers
• Processors
• Underwriting Team

• Must have an active NMLS License or be in the process of attaining the NMLS license within 60 days of employment.
• High School diploma or equivalency degree
• 3 years of prior mortgage lending experience - Required
• Solid knowledge and understanding of conventional, government (FHA/VA), and Jumbo loan requirements
• Solid knowledge and understanding of state and federal real estate lending regulations
• Solid knowledge and understanding of customer service and interpersonal best practices

• Proficient with Microsoft Office, Adobe, and Encompass Loan Origination System.
• Strong interpersonal skills; ability to develop and maintain cooperative working relationships with others.
• Excellent written and verbal communication skills.
• Ability to work in a high-volume, fast-paced environment; ability to work independently and in a team.
• Ability to exercise good judgment, decision-making, and problem-solving skills.
• Maintain confidentiality and a professional demeanor.
• Excellent organization skills; ability to set priorities, multi-task, and work under pressure to meet changing deadlines while maintaining quality of work.
• Must be willing to work a flexible schedule as needed.

This job is performed in an office setting and requires frequent sitting (often working on a computer/terminal monitor), occasional walking, standing, bending, and reaching. Due to computer usage, there may be repetitive motions of the hands and wrists. No heavy lifting is expected. Exertion of up to 10 lbs. of force occasionally may be required. Good dexterity for the use of common office equipment such as computers, terminals, and copiers.

This job is performed indoors in a traditional office setting or remote office location during unforeseen circumstances such as a pandemic or natural disaster. Activities include extended periods of…