Member Experience Associate - Shift

Member Experience Associate – Opening Shift 4:30 am‑10 am (Monday‑Friday) – Kenvil

Front Desk/Member Services – Opening Shift

We currently have an opening for our opening shift Monday through Friday – 4:00 am – Noon.

• Be on time and handle opening shift cleaning duties, including locker room cleaning, dusting the weight room, mopping, vacuuming, etc.
• Assist members with questions, make shakes, light cleaning, and general upkeep of the gym and locker rooms.
• Perform sales activities: give guided gym tours, master the sign‑up process, and handle membership policies, cancellations, and follow‑up procedures.
• Work towards a monthly sales goal.
• Proactively manage front desk supplies and needs.
• Maintain a positive, engaging presence and show love for fitness and people.

• Willingness to complete an online training course prior to hiring.
• Strong communication and customer service skills.
• Ability to work Monday‑Friday mornings (4:00 am–Noon) and meet sales targets.

$14.25 per hour.

With more than 120 gyms in the US, Retro Fitness offers a range of fitness experiences, best‑in‑class equipment, smoothie bar, and member amenities. Our new CEO, Andrew Alfano, is leading the team toward growth. We encourage you to join us!