Audio & Voice Conferencing Engineer

Overview

Audio & Voice Conferencing Engineer — Responsible for independently managing the conference room on the location assigned.

• Responsible for independently managing the conference room on the location assigned
• Manage end-to-end life cycle for devices such as Laptop, Desktop, Thin clients, Mobile Devices, IP phones, Printers & AV equipment in the conference room
• Provide technical assistance and troubleshooting support for conference room equipment, including projectors, audio systems, video conferencing tools, and other AV equipment
• Conduct regular checks to ensure that equipment is functional and well-maintained. Arrange for repairs or replacements as needed
• Collaborate with IT teams or external vendors to resolve technical issues promptly
• Stay updated on emerging technologies and tools relevant to conference room management
• Keep an inventory of conference room supplies and ensure they are adequately stocked
• Communicate any changes or updates regarding conference room availability or equipment to relevant stakeholders
• Ensure adherence to the processes defined by NYL and TCS
• Should be flexible to adapt to the TCS work culture
• Is a good Team player to work collaboratively with other team members
• Take additional responsibilities and Proactively work towards identifying opportunities for improvements in process, service delivery, technology, customer satisfaction, and effort & cost optimization

• BACHELOR OF COMPUTER SCIENCE
• Need Office 365 desktop-level troubleshooting Knowledge

Salary Range- $90,000-$95,000 a year