Service Coordinator

The salary range for this position is $20.00 - $23.00 Hourly

• Entering service calls into company service system
• Assign and Dispatch service calls to field technicians and service partners within assigned area
• Review and Submit Field Quotes and Updating Customers with service agent’s ETA
• Process Technician’s Parts Requests needed for job completion from internal warehouse or external vendor
• Review information submitted from field technicians and/or service partners

• High School diploma or equivalent
• Experience in an interactive customer service environment is a plus
• Customer service experience/background in a call center or similar environment
• Previous experience with industrial and/or commercial equipment is beneficial
• Ability to interact with and dispatch workload effectively to field/remote technicians
• Dispatching experience is a plus, as well as experience in a parts ordering environment.
• Medical, Dental, and Vision plan
• Paid Holidays (11 per year)
• Flexible PTO for exempt employees; generous PTO for non-exempt employees
• HAS, FSA and 401K matching plans
• Paid sick time, as well as short- and long-term disability insurance

Simply upload your resume online and leave your contact information. We look forward to getting to know you!

Together towards a clean world.

At Kärcher, a team of 15,330 people in 80 countries is working together to make the world a cleaner place. As a family company with a focus on sustainability, we firmly believe that the important things in life need extra care to ensure they stand the test of time and preserve their value in future too. We offer WOW solutions around the world for cleaning and care.

In the everyday and in the extraordinary. With WOW products and WOW services.

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We believe that every WOW, huge or tiny, is extraordinary and unique – just like you are.