CASUAL Customer Service Representative

CASUAL Customer Service Representative

Location:

Cape May, NJ

Hourly Rate: $14.00 - $15.00

Opening Date:
January 13, 2022. Closing Date:
Until Filled

This position is a casual Customer Service Representative that provides excellent customer service to guests by answering telephones, selling tickets, booking reservations, providing tourist related information, or greeting shuttle bus passengers. Proficient cash handling, computer data entry and customer service skills are required. This position requires a neat, clean, family-friendly appearance and adherence to safety and operating procedures. Work schedules will fit departmental needs requiring shift work, including weekends and holidays.

The role may be performed indoors/outdoors under any weather condition. This casual position is part-time with no guaranteed hours or assignments.

• Accurately and efficiently process Point-Of-Sale transactions
• Follow established safety/security standards
• Provide the highest level of customer service and professionalism to all internal and external customers

• Possess customer-friendly oral and written communication skills
• Ability to understand relevant Authority policies and procedures and safety techniques
• Cash handling experience
• Data processing in a fast-paced environment
• Ability to answer phones in a high-volume call center
• Ability to provide superior customer service to everyone by responding in a courteous and efficient manner

• Call Center, Toll Booth, Ticket Counter

• Must be at least 18 years old
• High school diploma or equivalent or equivalent related experience
• Customer service experience

• Subject to a background investigation
• Subject to pre-employment drug testing
• Delaware River and Bay Authority requires all employees to have direct deposit with a financial institution or enroll in the payroll card program to receive their bi-weekly pay

If you are interested in applying for this position please complete the online application at . In addition, you also have the option of attaching a resume to the completed application.