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Voice of Customer Manager: Incident & Quality
Job in
Englewood Cliffs, Bergen County, New Jersey, 07632, USA
Listed on 2026-02-15
Listing for:
LX Pantos Americas
Full Time
position Listed on 2026-02-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
A global logistics company is seeking a Customer Service Manager based in Englewood Cliffs, New Jersey. This role requires managing and analyzing customer complaints related to service issues, coordinating responses from various teams, and communicating with stakeholders effectively. Candidates should have at least 3 years of experience in customer service, strong analytical skills, and a bachelor's degree in a relevant field.
The position offers competitive benefits and a commitment to long-term employment.
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