Concierge
Listed on 2026-01-27
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Meadow Lakes
Meadow Lakes
300 Meadow Lakes
Hightstown, NJ 08520, USA
Meadow Lakes is seeking a courteous and friendly Concierge to join our team!
Meadow Lakes a Springpoint Community Located in East Windsor, NJ is currently in search of a Concierge representative to join our team. At Springpoint, our Concierge is responsible for providing the highest level of hospitality to guests and residents, as they give the first impression to all visitors at the community.
Responsibilities:
- Respond to all calls received in a timely fashion. Provide information, take messages, route calls to the appropriate party, and assist in placing calls when necessary.
- Answer inquiries from residents, visitors, and staff while maintaining an atmosphere of personal interest and positivity, and that the community’s customer service standards are always met.
- Respond to all emergency calls in a prompt and efficient manner.
- Provide concierge services including proper routing of work orders, routing resident concerns to the appropriate department supervisor and documenting chargeable services.
- Make reservations for the guest house and record appropriate charges for billing purposes.
- Receive, catalog, and distribute packages.
- Understand community fire and evacuation procedures.
- Maintain confidentiality of resident and employee information.
- Fill in as a driver as needed with company vehicle.
Education and Experience:
- High School Diploma or equivalent required.
- Experience in a hospitality customer service role preferred.
- Valid Drivers License for providing driver services as needed with company vehicles.
- 401k (Company Match If Eligibility is Met)
- Credit Union
- Voluntary Benefits (including Daily Pay!)
- Employee & Resident Bonus Referral Program
- Employee Assistance Program
Pay Range: $17.00 - $20.00
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).