Associate Alternative Models Program Management Director

Role Summary

The Associate Director of Alternative Models Program Management is responsible for ensuring the timely execution of initiatives aligned with our alternative model strategy. This role orchestrates end-to-end progress of multiple initiatives, manages cross-functional interdependencies, and tracks progress to drive accountability and success. By driving collaboration among teams and key stakeholders, the role coordinates design, launch, and scaling of our most critical initiatives in alternative model areas, translating strategic direction into actionable plans at an enterprise level.

• Manage interdependencies across multiple initiatives by identifying connections and ensuring clear communication among project teams, ensuring information flows smoothly to the Strategy Enablement leader for prioritization and decision-making
• Facilitate regular cross-functional meetings to assess potential impacts of project changes, align strategies, and mitigate conflicts, fostering collaboration to ensure successful execution of all initiatives
• Collaborate with relevant stakeholders across departments to gather input and feedback on project proposals, facilitating prioritization discussions
• Support planning sessions and provide updates on operational execution and alignment activities, identifying risks or delays, and preparing synthesized summaries for Strategy Enablement and other MAPA leadership to provide support
• Collaborate closely with cross-functional project management teams to ensure a cohesive approach to implementing and scaling alternative model initiatives that may span pharmaceuticals, healthcare services, telehealth, pharmacy and retail environments
• Implement criteria for prioritizing projects based on strategic impact, urgency, and resource availability to ensure alignment with the overall project portfolio
• Develop and maintain dashboards and reporting systems to track progress against defined milestones and KPIs while using data visualization tools to present clear and actionable insights to stakeholders
• Conduct risk assessments for all initiated programs to identify potential obstacles and develop contingency plans, incorporating scenario planning to address various risk factors and effectively communicate strategies to relevant stakeholders
• Monitor intake metrics and trends; prepare and present concise reports to leadership summarizing program status, outcomes, and insights derived from performance metrics
• Facilitate post-initiative reviews to gather insights from teams on successes and challenges, share best practices across the organization, and foster a culture of continuous improvement in program management
• Play a pivotal role in developing and refining the Alternative Model operating process from initial term sheet development to launch
• Draft and structure term sheet and negotiation plans, secure leadership alignment, and facilitate work streams to operationalize all terms and activities

• Bachelor's degree in Business, Project Management, Life Sciences, or a related field; MBA or advanced degree preferred
• A minimum of ten (10) years of experience in program or project management within the healthcare or pharmaceutical industries. An advanced degree may be substituted for 2 years of experience. Consultancy background (management consulting, healthcare consulting, or strategy consulting) is a strong plus, particularly experience supporting cross-functional strategy execution or operational transformation
• Proven experience in managing complex programs with interdependencies, demonstrating a deep understanding of program management methodologies
• Excellent leadership and interpersonal skills to effectively lead cross-functional teams and engage stakeholders. Demonstrated ability to drive initiatives proactively and effectively, with a strong collaborative mindset and the ability to influence without authority
• Ability to think strategically and align program goals with broader organizational objectives, supporting the Strategy Enablement team in enterprise-wide execution
• Strong analytical skills to assess program performance, identify risks, and develop data-driven solutions, including experience synthesizing KPI, dashboard, and business impact insights for leadership
• Outstanding verbal and written communication skills, with the ability to convey information clearly and concisely to a variety of audiences including governance forums and cross-functional teams
• Demonstrated ability to adapt to changing responsibilities and evolving dynamics within the industry, reflecting a proactive approach to challenges and opportunities

• Travel: 10-15% overnight travel required