Product Manager

Top skills:
Program management, attention to detail, experienced executing operational processes

• Take charge of the end-to-end lifecycle of product pages on , from initial intake of request, gathering necessary assets and information, collaborating with teams build and launch site experiences and pages and optimize post launch, and optimizing experiences post-launch
• Demonstrate exceptional attention to detail in every aspect of  page creation and content & enhancement, ensuring that content is accurate and reflects brand standards.
• Maintain clear and effective communication across all levels of the organization, providing regular updates on project status, addressing any issues promptly, and ensuring all stakeholders are aligned throughout the process.
• Manage tight deadlines and complex workstream, prioritizing tasks effectively to ensure product and landing pages are launched accurately and on schedule to meet market launch dates.
• Assist Site Manager with requests while monitoring and tracking progress throughout each stage of the schedule.
• Work closely with Category, LOB and Product teams to coordinate page updates and communicate site changes and hit tight projected timelines
• Develop streamlined ways to manage projects and use strong communication skills to drive a clear roadmap
• Use Smartsheet, Jira & Confluence daily to keep team and stakeholders organized and informed
• Partner with Site Ops teams on prioritization of projects in queue.
• Partner with Platform and web development teams to identify technical solutions that meet business and CX needs
• Manage stakeholder expectations by proactively identifying problems & solutions

• Strong ability to work across a variety of tasks with varying deadlines and priorities. Knows how to manage time and get things done in a very fast-paced atmosphere.
• Seek to understand the strategic importance of projects in order to be deliver against the customer and business needs. Be strong advocate for the customer journey and experience.
• Experience in project management, product and campaign launches, ecommerce, site merchandising or similar experiences.
• A strategic thinker and decision maker.
• Great organizational skills, attention to detail, and ability to execute flawlessly.
• Identifying an issue and finding ways to solve it

• Bachelor's degree required, degree in Communications, Marketing or similar desired.
• 5+ years of experience in project or program management with proven track record of successfully developing, planning and executing operational processes in a highly matrixed organization.
• Excellent written and verbal communication skills
• Great organizational skills, attention to detail, and ability to execute flawlessly.
• Proven experience in problem solving. Not afraid to fail, willing to learn and improve.
• Passion for creating great customer experiences.
• Not afraid to work in a fast paced and dynamic environment
• Collaborative, open, learns and grows from working with others. Thrives in a team atmosphere.
• Experience in online retail required. Experience in technology-focused online retail a real plus.
• Self-directed, hardworking, and hungry to learn.
• Expertise in Site Usability, A/B Testing, and Optimization
• Proficient in Microsoft Office:
  Excel, PowerPoint, Word