Account Manager

This role serves as the primary point of contact for assigned customers, managing day-to-day account activity while ensuring a high level of service and responsiveness. The position partners closely with internal teams to support quoting, order processing, delivery timelines, and ongoing customer needs. This is a customer-facing role with significant travel and strong growth potential.

• Act as the main liaison for customer accounts, supporting quotes, purchase orders, order status updates, and contractual coordination.
• Drive proactive communication with customers regarding delivery schedules, recovery timelines, and account updates.
• Coordinate cross-functionally with sales, engineering, operations, and finance teams to meet customer commitments.
• Lead customer meetings, presentations, and proposal-related activities.
• Monitor order books, logistics activities, and documentation to ensure accuracy and timeliness.
• Travel extensively within an assigned geographic region to maintain strong customer relationships.

• Previous experience in customer-facing roles involving order processing, contract support, logistics, or account coordination.
• Strong proficiency with Microsoft Office and ERP systems; prior ERP exposure required.
• Ability to manage multiple priorities while maintaining attention to detail and professionalism.
• Familiarity with regulated industries, aerospace products, or technical manufacturing environments is preferred.
• Bachelor’s degree in a business or technical discipline preferred.

• Competitive compensation with performance and growth-based advancement opportunities.
• Comprehensive medical, dental, and vision coverage.
• Paid time off and company-sponsored life insurance.
• Retirement savings plan with company contribution.
• Exposure to mission-critical products and a clear path for long-term career growth into leadership roles.