Supply Chain Analyst

Job Title: Supply Chain Operations Specialist

Work Location: Englewood Cliffs, NJ, USA
W2 Contract Length: 6 months - ongoing
Schedule: Fully Onsite (5 days per week)
Pay Rate: $24.00 per hour

The candidate will execute operational duties supporting Direct-to-Consumer/E-Commerce operations, including order fulfillment, in-stock management, reporting, and master table maintenance. This cross-functional role involves communication with internal and external partners. Ideal candidates are motivated, customer-centric, detail-oriented, and strong critical thinkers.

• Manage orders: DO creation, shipment monitoring, order maintenance, inbound monitoring & prioritization
• Oversee inventory feed, stock-out recovery, assortment management, and in-stock reporting
• Provide internal teams with daily supply ETAs and prepare weekly stock balancing requests
• Communicate product supply status to Sales and Order Management teams
• Identify and resolve complex customer order issues in collaboration with Sales and Order Management
• Perform reporting and root cause analysis
• Engage in daily interactions regarding product availability, allocation, and transition planning
• Proactively identify and challenge activities that detract from planned objectives
• Maintain efficient workflow processes and drive process innovation
• Collect, document, and manage account information (order rhythm, service level expectations, process flows, ETA details)
• Partner with logistics planners on outbound logistics issues and account-specific service expectations

• Strong communication, customer service, and organizational skills
• Excellent math, critical thinking, and problem-solving abilities
• Detail-oriented with competency in SAP and Microsoft Office (especially Excel)
• Ability to work in a fast-paced, dynamic environment and interact with all levels of management
• Self-motivated team player with strong decision-making skills
• Ability to meet tight deadlines; weekend and holiday work as needed

• Preferred:
  Bachelor’s degree in Supply Chain, Operations, or related field
• 2–4 years of relevant work experience
• Solid experience in forecasting/allocation or strong operational background preferred