Korean Bilingual Service Planning and Admin Support Specialist
Job in
Englewood Cliffs, Bergen County, New Jersey, 07632, USA
Listed on 2026-02-06
Listing for:
JND Inc.
Full Time
position Listed on 2026-02-06
Job specializations:
-
Business
Business Development, Business Administration, Data Analyst, Business Analyst
Job Description & How to Apply Below
Location: Englewood Cliffs
Overview
Job Title:
Korean Bilingual Service Planning and Admin Support Specialist
Location:
700 Sylvan Ave, Englewood Cliffs, NJ
Job Type: Regular Fulltime, Hourly
Bilingual:
Korean and English
Note:
This description has been refined for clarity and formatting. All content reflects the information provided in the original description.
- Assist the Director of Field Service Operations with administrative, analytical, and strategic support
- Create executive-level reports and formal presentations for senior leadership and Global HQ in Korea
- Perform advanced data analysis to identify trends, opportunities, risks, and operational pain points
- Generate, combine, clean, and analyze data from multiple internal and external sources using advanced Excel
- Prepare and deliver high-quality PowerPoint presentations for internal, customer-facing, and leadership meetings
- Lead or support ad hoc and planned projects involving internal teams, customers, or vendors
- Support B2B post-sales field operations, including warranty and after-sales service analysis for visual display products
- Collaborate cross-functionally with sales, operations, vendors, and partner organizations
- Build and maintain strong working relationships with internal stakeholders, vendors, and B2B partners
- Support service planning initiatives and contribute to process improvement and operational efficiency
- Minimum 5+ years of relevant work experience, ideally in business analysis, operations, or field service support
- Bachelor’s degree in Business, Operations, Engineering, or similar field
- Bilingual proficiency in English and Korean (professional reading and writing required; Korean proficiency assessed)
- Advanced to expert-level Excel skills, including data manipulation, reporting, and analysis
- Advanced PowerPoint proficiency, capable of creating executive-level presentations (samples preferred)
- Strong analytical skills with the ability to translate data into insights and recommendations
- Proven project management experience, including planning, execution, stakeholder coordination, and delivery
- Strong relationship-building and networking skills across all organizational levels
- Preferred background in operations, field service operations, or B2B customer service
- Experience with warranty or after-sales service operations is a plus
- Ability to thrive in a fast-paced environment while managing multiple priorities
- Medical Insurance (Health, Dental & Vision)
- Paid Time Off
- 401K
- H1B/Green Card Sponsorship for qualified employee
- Hands-on experience at a global industry leader
- Opportunities for career advancement
$37-41/hr
Top Skills- Advanced Excel–based data analysis and reporting (multi-source data, trend analysis, insights)
- Executive-level PowerPoint presentation development
- Bilingual stakeholder communication and project coordination (English/Korean)
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