Shipping and Receiving Coordinator

About RLS

RLS is a nationally recognized 3PL cold chain solutions provider offering warehousing, transportation, and fulfillment services to the frozen and refrigerated food industry. Founded in 1968, RLS is a family-owned company experiencing rapid growth and seeking energetic, hardworking individuals to join our team.

“Here at RLS, we are excited about the direction our company is headed, and the main reason is our team members. RLS does not make a product—we provide a service, and the level at which we provide those services is a direct reflection of the strength of our team. Our customers trust us to do what we do best, allowing them to focus on what they do best.

The dedication and innovation our team brings every day is what makes us different.” —
Russell Leo

As a Shipping/Receiving Coordinator
, you will manage the flow of inbound and outbound orders as carriers arrive on campus. This role works closely with Warehouse Supervisors, Leads, and the Customer Service Center (CSC) team to ensure efficient operations and accurate inventory management.

Key responsibilities include:

• Managing carrier arrivals and ensuring timely turnaround
• Scheduling inbound and outbound appointments
• Processing Bills of Lading (BOLs) and inbound paperwork
• Maintaining accurate inventory records
• Generating required documentation for carriers
• Communicating exceptions or deviations to Operations leadership
• Answering phone calls and corresponding with customers as needed

• High School Diploma or GED required
• Bachelor’s degree preferred

• General office skills with the ability to multitask
• Proficiency with Outlook, Teams, and general computer systems
• Willingness to participate in company training programs
• 1–2 years of experience in shipping, receiving, or warehouse operations preferred

• None required

• None

• Light lifting (under 20 lbs)
• Ability to stand for 2–4 hours
• Minimal freezer exposure (as needed)
• Office-level noise environment
• Accurate vision for computer and general office work

You must:

• Be Humble
• Stay Hungry
• Live Smart

• Treat drivers with courtesy and respect
• Ensure orders are Load Verified prior to shipping
• Notify Supervisors or Operations Managers of any issues or discrepancies
• Process orders and resolve complaints professionally and promptly
• Answer phones and greet visitors
• Perform scheduling and clerical duties
• Complete other duties as assigned by management

• Fast-paced, challenging environment with opportunities for growth

• Monday- 12 PM
  - Close (around 8 PM)
• Thursday- 4 PM
  - Close (around 12 AM)
• Friday- 6 PM- 6 AM
• Saturday- 6 PM-5 AM

• Medical, Dental, & Vision Insurance
• Paid Time Off (PTO)
• 401(k) with company match
• Team member recognition programs

• Reports to: Operations Manager, Cold Storage
• Direct Reports: None