Supply Chain Analyst

Base pay range

$20.00/hr - $23.00/hr

Summary Candidate will be expected to execute the operational duties to support DA business related to Direct to Consumer/E-Commerce Operations including order fulfillment, in stock management, reporting, and master table maintenance. Additional support for specific retail lines of business. This is a cross‑functional role which includes communicating with both internal and external partners. Motivated individual, customer centric, detail oriented, critical thinker.

Responsibilities

• Order management including DO creation, shipment monitoring, order maintenance, inbound monitoring & prioritization
• Inventory feed, stock out recovery, assortment management, in stock reporting
• Support internal teams by sending daily supply ETAs and preparing weekly stock balancing requests
• Communicate product supply to Sales Team and Order Management
• Identify and resolve complex customer order issues in conjunction with Sales and Order Management team
• Reporting and root cause analysis
• Daily interaction regarding product availability, allocation, and transition planning
• Proactively identify and challenge activities that will detract from planned objectives
• Maintain a high efficiency workflow process
• Process innovation and creative thinking
• Ability to meet tight deadlines
• Collect, document, and manage information pertaining to accounts (order rhythm, service level expectations, process flows, ETA information)
• Partner with logistics planners on outbound logistics issues and account specific service expectations

Qualifications

• Preferred Bachelor’s degree in Supply Chain, Operations, or 2‑4 years work experience in relevant field (2‑4 yrs of experience)
• Solid forecasting/allocation or operations experience
• MS Excel – strong expertise level
• SCM experience (Demand Planning / Order Allocation / Order Management / Order Fulfillment (non‑warehouse related) / E‑commerce)
• Analytical/critical thinking – strong capability

Desired Skills

• Strong communication, customer service and organizational skills
• Strong math, critical thinking and problem‑solving abilities, detail oriented
• Competency in SAP Systems and Microsoft Office (especially Excel)
• Ability to interact with all levels of management, and work in a fast‑paced, dynamic environment
• Self‑motivated and works well in a team, can meet demanding time fences
• Strong customer service and decision‑making skills
• Weekend and holiday work required as needed

Pay Transparency

The typical base pay for this role across the U.S. is $20.00 - $23.00/hour. Non‑exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience.

Full‑time employees are eligible to select from different benefits packages.