Associate Client Director

Company Description

Location:

East Hanover, NJ (candidates must be in the NY/NJ Metro area and able to go onsite at client for consideration)

#LI-Hybrid

At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. We are looking to add an Associate Client Director to our Industry Insight team.

As an Associate Client Director, you will be responsible for all vertical insights for one of our top CPG clients. You will also lead a team of Client Managers, ACMs, and Analysts; guiding and coaching them to support clients to analyze data through the use of NIQ tools and services, based on NIQ standards and service models to ensure clients receive insights on industries, markets, and consumers so that they make informed business decisions.

Also, you will be responsible for driving NIQ's CS Industry Insights mission accountable for the on-target delivery of team KPIs.

• Own CS Industry Insights mission for his/her team through the delivery of Insights, Analysis, and Thought Leadership
• Lead a team of analytics (junior and senior) associates successfully; guiding, coaching, and developing team members; providing them with timely feedback and recognition on performance, to ensure the team demonstrates high standards of performance and professional competencies
• Ensure the team delivers as per the relevant KPIs/ success metrics
• Partner closely with Account Lead and other key NIQ partners to transform the customer experience for all the clients of his/her team
• Drive Service Model and JBP execution
• Ensure all team members complete development training in time and with success, developing probing skills to identify and uncover the most important business questions for their clients & hold the team accountable for the delivery of insights as per NIQ standards
• Continuously guide and coach the team utilizing and visualizing the most relevant data for developing strategically impactful presentations full of insights and proactive recommendations
• Manage or guide his/her team to manage 'clients' expectations in project scoping, prioritization, time management and adhering to JBP priorities
• Demonstrate and guide team on solid question probing skills to identify and uncover the most important business questions for client(s)
• Lead generation:
  Display a full understanding of all NIQ portfolio of services and products as well as 'incremental offerings', and identify, create, and convert opportunities to incremental sales through strong client relationships & partnerships with Consultants
• Proactively partner with necessary senior stakeholders to prevent potential roadblocks and to remove them when they arise
• Drive customer satisfaction, ensuring the team delivers the best in class analyses and relevant and impactful insights
• Be a bilingual (CPS+RMS) team leader/strategist:
  • Demonstrate an everyday Consumer-driven marketing culture
  • Probe and provoke clients to more business questions to analyze consumer behavior
  • Generate Leads (upsell contracts, ad-hoc, CAS)

• 7-10 years of experience in the CPG industry and/or related sales, category management, and market research
• Prior experience with Nielsen
  
  IQ (or similar) solutions preferred in the analytics space, including POS/Panel data
• Experience in leading or coaching teams
• Strong analytical mind, storytelling capability, excellent numerical skills, and ability to identify recommendations to drive client strategy
• Facility with Microsoft Excel & Power Point
• Digital savvy
• Fast learner of concepts/tools/analysis
• Ability to incorporate deep industry knowledge and thought leadership into analysis
• Proficiency in pulling, analyzing, and incorporating all NIQ data sources that are relevant to the client(s) – i.e. RMS, Homescan, Omni, Spectra, etc.
• Proficiency in utilizing Discover and helping diminish/eliminate client concerns & roadblocks in order to drive usage
• Ability to coach others in data analysis and working with the NIQ tools

This role has a market‑competitive salary with an anticipated base compensation of the following range: $92,000.00 – $. Actual salaries will vary depending…