Administrative Assistant

Administrative Assistant at Pinnacle Clinical Research

Come join our team and make a difference as we blaze the way into the future of medical discovery through world‑class clinical research.

At Pinnacle Clinical Research, we are committed to driving innovation and advancing medical knowledge. Through our rigorous research studies, we strive to unlock breakthroughs that have the potential to transform patient care and improve lives. We pride ourselves on conducting high‑quality research as a complement to the medical care that our volunteers receive from their routine care center. Together, we will raise awareness about the importance of clinical research and its role in shaping the future of healthcare.

Be a part of the discovery!

Summary: Provides multi‑faceted administrative support and assistance to ensure effective use of senior leadership's time and productive interactions with staff and the key stakeholders. Handles a wide range of administrative and support tasks and independently initiates and implements processes to manage projects, information, and people. Manages the senior leadership's schedule, meeting preparations, follow‑up tasks, and complex travel arrangements. Conducts information gathering on behalf of the senior leadership and prepares summaries and reports.

Develops positive and strategic relationships at all levels of the organization. Uses discretion, judgement, and knowledge of the organization to facilitate the senior leadership's directives and support while maintaining confidentiality.

• Provides administrative assistance, such as writing and editing e‑mails, drafting memos, and preparing communications for Senior Leadership as needed.
• Assist with special projects.
• Prepare materials, events, and meetings; arrange travel plans and itineraries and provide support for all travel‑related logistics.
• Serve as a main point of contact for internal and external communication with Senior Leadership including information that is highly confidential or critical in nature. Prioritize and determine appropriate course of action, referral, or response.
• Make travel arrangements, complete expense, and mileage reports.
• Maintain comprehensive and accurate records.
• Organize meetings, including scheduling, sending reminders, and organizing catering when necessary.
• Answer phone calls in a polite and professional manner.
• Respond to internal and external requests for information in a proactive and timely manner.
• Maintain confidentiality with sensitive information and correspondence.
• Manage site calendar, including making appointments and prioritizing the most sensitive matters.
• Produce timely and accurate information reports as requested.
• Creates spreadsheets and presentations.
• Manage the efficient flow of information for the President, including maintaining electronic and paper files, folders, and other important materials.
• Receive and process all incoming and outgoing mail.
• Communicate with teams and assist with project support as needed.
• Process office expenditures, including but not limited to corporate credit card accounts, memberships, and business expense reports.
• Provide support to various directives from CEO and executive level as needed.
• Willing to travel between Pinnacle locations, if needed.

• Minimum of an Associate’s degree. Experience may replace education.
• 2 years of administrative experience supporting senior leadership.
• Previous administrative experience.
• Clinical trial research is preferred but not required.

• Valid driver's license and insurance.

• Ability to manage multiple assignments, set priorities, and adapt to changing conditions.
• Project coordination.
• General data analysis software.
• Document creation software.
• Excellent written and oral communication skills.
• Organizational skills.
• Attention to detail.
• Ability to work independently and multi‑task in a fast‑paced team environment.
• People skills including possessing a positive, friendly, and professional demeanor.
• Ability to communicate in a diplomatic and professional manner.
• Strong interpersonal skills.
• Advanced knowledge of Microsoft Office…