PT Teller - Hope, MN
Listed on 2026-03-08
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Customer Service/HelpDesk
Bilingual, Bank Customer Service -
Finance & Banking
Bank Customer Service
At Affinity Plus every employee understands how their work affects our members experience and we strive to provide an experience that can’t be found anywhere else. Great service starts with great employees, and that is why we focus on providing not only the best place our members will ever bank but also the best place our employees will ever work. Between our one‑of‑a‑kind culture, incredible benefits, and work/life balance we believe you will feel the Affinity Plus difference.
Position OverviewA Member Advisor interacts with our members through the lobby, drive‑thru and phone channels. In this role, a Member Advisor will assist members with everyday transactions including deposits, cashing checks, transfers, and more. Additionally, this role will provide card support and assist members with Online Banking, all while building strong and trusting relationships with our members.
Duties And Responsibilities- Assist members with accurately and efficiently processing transactions, such as deposits, withdrawals, payments or cashier’s checks
- Provide education to members on self‑serve options
- Verify endorsements and proper identification on deposit transactions
- Execute wire or ACH transfers of funds
- Issue debit, credit, and gift cards instantly
- Troubleshoot credit or debit card issues, online banking questions, or other general account‑related questions and issues
- Balance and maintain personal cash drawer and branch vault, and appropriate currency logs if applicable
- Other duties as assigned
- 1+ years of customer service or professional experience working with people and/or cash handling experience required
- Aptitude to work independently as well as part of a team and ability to collaborate with others
- Strong verbal and written communication skills
- Time management skills and ability to prioritize workload based on department and member needs
- Flexibility to adapt and succeed in a dynamic environment
- Ability and drive to provide exceptional service to members and employees
- Intermediate computer skills and ability to navigate between multiple systems with ease
- Requires face‑to‑face interaction and coordination of work with other employees and departments, and in‑person interaction
- Sitting 90‑95% and standing 5‑10% determined by rotation within the branch
- Working at a computer 98% of the day, utilizing the phone 40‑60%
- Bending, twisting, kneeling, stooping, or crouching when appropriate, on occasion
- Repetitive movements, including but not limited to typing, using a mouse, phones, etc.
- Lift, carry, push or pull up to approximately 50 pounds
Part‑time 20‑25 hours/week with shift times falling between 7 am‑7 pm Monday‑Friday and 7 am‑3 pm Saturday. Consistent and reliable attendance is a required essential function of this role to meet the needs of the department/team and organization.
CompensationThis position has a starting pay range of $17.05 — $20.41 per hour.
Total RewardsAffinity Plus offers a comprehensive Total Rewards package that goes beyond base pay. In partnership with the State of MN Employer Group, Affinity Plus provides low‑cost medical, dental and vision insurance coverage options. Additionally, Affinity Plus front loads all sick time hours and a portion of vacation hours for all new employees, offers a variety of paid leave options, a monthly wellness benefit, and immediate 401(k) matching up to 5%.
Our Total Rewards philosophy is designed to support your well‑being and growth while fostering a fair and inclusive workplace.
Disclaimer:
Applicants may be subject to a background and credit check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, Affinity Plus Federal Credit Union will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position’s essential job duties. As markets change and the organization grows, job descriptions may change over time as requirements and employee skill levels evolve.
With this understanding, Affinity Plus Federal Credit Union retains the right to change or assign other duties to this Member Advisor position.
Final date to receive applications:
Affinity Plus Federal Credit Union accepts applications on a rolling basis.
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