Case Manager, Reentry Initiative

Description

Hourly Pay Range: $22.31 - $29.90

Pay Will Commensurate With Qualifications And Experience.

This position typically pays the minimum of the pay range.

• Referral bonuses
• Retirement plan contributions
• Tuition and gym reimbursement
• Emergency assistance funds
• Paid time off
• And more depending on position!

Perform diversified job duties to support and advocate for assigned individuals, in particular individuals identified as “high risk” due to involvement in violent crime(s), to facilitate successful reintegration into the community following a period of incarceration and to perform specified duties as described below.

Work as part of the interdisciplinary team and ensure that the necessary services and support are provided to assist participants in identifying and making choices about their social, vocational and life skills goals to support successful community reintegration. Provide information and referral for services that are not provided by the agency, as appropriate. Ensure that a signed Release of Information form for all applicable external service providers is obtained.

All services shall be developed to meet the individualized needs of each program participant, maximizing their participation in the planning process, to achieve successful program and service outcomes.

Maintain professional and ethical boundaries with participants and community partners and stakeholders at all times.

Develop and maintain relationships with peer staff, program management, participant family members, residential and community service providers, funders and representatives of funders, and any other internal and external contacts to insure pertinent resources are available to participants. Specifically, knowledge of and relationships with community service providers should be developed to include, but not be limited to collaborating agencies, probation, parole, court support services, Department of Social Services, Child Support Enforcement, mental health and substance abuse agencies, housing providers/landlords, legal aid, secondary and post-secondary area schools, and faith-based groups.

Ensure that confidentiality is maintained in all areas of program operation. Criminal records of each program participant should be maintained and disclosed only as allowable under state and federal law, in accordance with Agency privacy practices and on a need to know basis.

Facilitate, coordinate or attend staff in-service training and related support services, when needed (i.e. program events and/or activities, community outreach/marketing of program).

Facilitate the intake process for new referrals. This may include in-person intakes at correctional facilities. Complete a transition plan to establish a basis for an Individual Service Plan (ISP). Develop a plan to assist each participant to attain financial independence. Provide ongoing support, as needed, to insure appropriate engagement in services outlined in the ISP.

Complete an Individual Service Plan (ISP) for all participants. Make direct referrals to appropriate service providers to address needs identified in ISP. Follow-up with other agencies and providers to insure participant has made contact and needs are being met.

Complete periodic ISP reviews in accordance with specified time frames.

Provide crisis intervention and assist in the development of responsible behaviors to ensure successful reintegration into the community.

Act as substitute for other direct care reentry staff, as needed.

Use a computer to complete required communication and documentation of all activities, including data entry into the data management system of Agency programs (SETWorks) and of stakeholders (i.e. City of New Haven’s Apricot 360 data platform). Documentation will be completed to meet agency, state, federal and funding source guidelines in a timely, accurate and professional manner.

Track and document all participant programmatic expenditures in the Agency programs data management system (SETWorks) and provide monthly reports to Program Coordinator, as needed.

Ensure that HIPAA privacy and security regulations are consistently met and enforced.

Work with service team to ensure that safe, accessible and respectful service environments are provided, oriented toward reentry into the community.

Assist with participant transportation as required, including use of personal vehicle.

Together with program participants, staff and co-workers, participate in continuous assessment of the effectiveness of service delivery.

Perform other related essential duties as directed by Program Coordinator.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential…