Program Manager- Diversion First- Haven

Wheeler's vision is that all people will have the opportunity to grow, change and live healthier, productive lives. Our mission is to provide equitable access to innovative care that improves health, recovery and growth at all stages of life.

Diversion First is a state-wide effort to ensure all youth in Connecticut have the opportunity to be diverted away from formal processing in the juvenile justice system for low level offenses which otherwise result in a referral to juvenile court, thus improving the youth’s long‑term outcomes.

Diversion First will utilize the Youth Diversion Team (YDT) model, a reimagined Juvenile Review Board which has evolved in Connecticut for over 40 years. This is a restorative justice approach designed to focus on repairing harm and offering supported supervision to address underlying needs. Youth take accountability for their actions, repairing the harm while community accountability ensures that the youth's needs are met.

Shared accountability reinforces the youth's connection to the community and engagement in pro‑social behaviors. Diversion First staff screen and refer for needs, including but not limited to, behavioral/mental health, substance use and trauma. Participants will be provided with case management support throughout the process to ensure success.

$71,000

Master's Degree in juvenile/criminal justice, community planning, social work administration or related field, with at least 3 years’ experience with service delivery to children, adolescents and families is required. Supervisory and program management experience is strongly preferred.

Must have a valid driver's license and access to reliable transportation.

New Haven, CT

Full time

At Wheeler, we're committed to not only supporting your career growth but also ensuring your well-being and security. Here's how we invest in you:

• Comprehensive medical and prescription insurance through Centivo
• Comprehensive dental and vision insurance through Cigna
• Access to wellness programs to support your physical and mental health

• Enjoy peace of mind with company‑paid life and AD&D insurance
• 403(b) Plan, with contributions from the company

• Pursue your educational goals with our Education Reimbursement Program
• Access training and development opportunities
• Receive a productivity incentive to recognize your hard work and dedication
• Get reimbursed for licensure/certification expenses

• Recharge with generous paid time off, including:
  • 15 vacation days per year to explore and recharge
  • 8 sick days per year for your well‑being
  • 2 personal days per year for your personal needs
  • 2 floating holidays per year to celebrate what matters to you
  • 9 paid company holidays to spend with loved ones
• Access free and confidential counseling through our Employee Assistance Program (EAP)

Provides administrative and programmatic oversight in accordance with model, program, and agency requirements.

Ensures service delivery, record documentation and record oversight in accordance with Youth Diversion Team (YDT) model, program, and agency requirements.

Maintains accountability for the achievement of program(s) goals and staff compliance with organizational and contractor’s goals and deadlines (e.g., certifications, training, standards).

Ensures that staff members and self‑attend, participate and/or otherwise complete required supervision, rounds, and other internal/ external trainings and meetings in accordance with program, contractor, and agency requirements.

Provides continued support and feedback to staff members regarding strengths, performance concerns, strategies for improvement through the consistent use of supervision, documentation and as necessary, corrective action plans developed and implemented in conjunction with Director and/or other senior staff.

Communicates in a positive and effective manner with other service providers, managed care companies, DCF, CSSD, and other internal and external customers and promotes the same professionalism of…