Territory Manager - Aesthetic​/Medical Lasers; Connecticut​/Massachusetts

Territory Manager – Aesthetic/Medical Lasers (Connecticut / Massachusetts)

Fotona is one of the world’s fastest-growing leaders in aesthetic, medical, and dental laser innovation. With over 50 years of engineering excellence and more than 30,000 systems installed globally, we are known for breakthrough results, unmatched reliability, and unwavering customer commitment.

• Partner with Area Sales Managers (ASMs) to identify, research, and qualify new prospects.
• Execute outbound outreach and lead follow‑up to support pipeline development.
• Support product demonstrations, evaluations, proposals, and follow‑up activities.
• Assist ASMs in advancing opportunities and closing business.
• Represent the brand at regional events, workshops, demos, and trade shows.
• Develop and implement tactics to grow utilization, referrals, and upsell opportunities.
• Maintain CRM data to ensure pipeline visibility, territory insights, and action planning.
• Monitor customer activity, flag at‑risk accounts or utilization gaps, and leverage data to prioritize account needs.
• Coordinate customer needs across training, service, logistics, and commercial execution.
• Serve as a primary point of contact for new customer onboarding and activation, ensuring smooth site experience.
• Deliver ongoing, high‑touch account support to drive utilization and satisfaction.
• Identify emerging customer needs and coordinate service/training requests as needed.
• Strengthen customer relationships to improve retention, referrals, and long‑term value.

• 2+ years of sales or customer‑facing experience; medical device, capital, and/or aesthetics preferred.
• Strong relationship‑builder with a customer‑first mindset.
• Comfort learning and communicating clinical/technical product information.
• Highly organized, accountable, and proactive in managing multiple priorities.
• Experience supporting sales teams and/or customer education is a plus.
• CRM fluency (Salesforce preferred).
• Strong written & verbal communication skills.
• Bachelor’s degree preferred.
• Ability to travel extensively regionally (50–70%+) and to relocate for future promotion.

• Ability to drive within the territory daily.
• Flexible working hours, including some evenings and weekends as needed.
• Ability to lift and carry up to 50 lbs. occasionally and to operate heavy equipment on wheels/casters.
• Ability to stand, lift, push/pull, bend, squat, stretch, twist/turn, walk, and work at a computer throughout the day.

• Base salary plus performance‑based incentives.
• Medical/Dental/Vision, Life and STD/LTD insurance, plus FSA/HSA/HRA options.
• 401(k) with company match.
• Meaningful career development & advancement opportunities.

Fotona is proud to be an equal‑opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees.