Outreach Case Manager-PATH- Haven

Columbus House, Inc.

Job Posting:
Full Time (32 hours/week), FLSA Non-Exempt, Non-Essential

PATH Case Manager

Columbus House opened its doors in 1982 to provide services for men and women at least 18 years of age. Our goals quickly broadened from the mere provision of food and shelter and simple survival, to understanding and working toward overcoming the problems which cause people to become homeless. Columbus House, along with its core of loyal supporters, friends, and volunteers, has remained committed to fulfilling its mission: "To serve people experiencing homelessness or at imminent risk by providing life‑saving outreach, shelter and housing and by fostering their personal growth and independence.

We advocate for and create affordable housing to end homelessness in our communities."

Under the direction of the Program Manager, the Outreach Case Manager seeks to outreach and engage men and women over the age of eighteen who are homeless and struggle with unresolved issues of mental illness and substance abuse and are not receiving services and to link them to agencies and activities that will stabilize their lives, support their recovery, and empower them to end their homelessness.

• Provide linkages for clients who are in need of social, mental health, educational, vocational, recreational, spiritual, and or substance abuse services.
• Provide transportation to appointments for clients.
• Coordinate and collaborate with other agencies and social service providers.
• Attend weekly and monthly agency, program and network meetings.
• Monitor all cases assigned and complete all documentation/charting required by Columbus House and its relevant funders and enter timely into Homeless Management Information System Database Case Worthy.
• Conduct street outreach at least 3 times a week; one time during the early morning, afternoon and late evening hours with flexibility to meet the needs of the Program by engaging individuals who may meet criteria and completing First Contact Forms when appropriate.
• Conduct pre‑screening when applicable, intake/admission, case notes, discharges, and behavior contracts etc.
• Engage in “street” outreach in all kinds of weather conditions.
• Respond promptly to encampment and outreach inquiries by the CAN and other Providers by engaging appropriate team for follow up.
• Other related duties as assigned by Manager or Director.

• BA Degree in related field or minimum 3 years’ exp. in human services or related fields.
• Excellent organizational and time management skills with a deadline‑oriented mindset.
• Strong written and oral communication skills employing the English language.
• Proficient is Microsoft Office and other common desk top applications.
• Able to use the substance abuse, mental health, and social services providers.
• Familiar with criminal justice and able to engage, manage, motivate, and support.
• Familiar with mental health, substance abuse and dual diagnosis issues and group dynamics.
• Knowledgeable of all aspects of the delivery of person‑centered case management.
• Able to meet all documentation requirements.
• Knowledgeable about crisis intervention, boundaries, confidentiality, universal precautions, harm reduction, trauma informed care and motivational interviewing.
• Valid driver's license with a good driving history.

Manager of Emergency Service & Case Management

Monday 8:00 AM–4:00 PM, Wednesday 7:00 AM–3:00 PM, and Thursday and Friday 9:00 AM–5:00 PM.

$25.50–$27.50

• Medical, dental, and vision benefits are offered along with other additional voluntary coverages with full‑time employment.
• 401 K retirement plan with employer matching contribution.
• Paid time off.
• 10 paid holidays.

Please send your resume and a cover letter to Human Resources Generalist, Columbus House Inc., 586 Ella Grasso Boulevard P.O. Box 7093, New Haven CT. 06519 or fax to 203‑773‑1430 or email to hr or apply umbushouse.org.