Marketing Account Coordinator HYBRID

Final date to receive applications: 30 January 2026

Department: Client Solutions

Location: New Haven

Compensation: $40,000 - $50,000 / year

Theo is a fast-growing performance media agency headquartered in Portland, Oregon. We help local and national brands across a wide range of industries advance their marketing practices through methodical, creative, and technology-driven marketing activations.

Please note: We are currently unable to hire in California and New York at this time.

• Help manage key client accounts and develop strong client relationships built around proactive insight sharing and project management.
• Act as one of the points of contact for a client, respond in a timely fashion and ensure they are aware of relevant project updates.
• Help manage client satisfaction with account leads and agency partners. Identify any Assist with client accounts and help develop strong client relationships. Respond to clients in a timely fashion and help manage day-to-day requests.
• Ensure client and internal teams are made aware of relevant project updates/information.
• Help account lead prepare for internal team huddles to ensure timelines and deliverables are being met.
• Prepare for weekly client status meetings and update status documents.
• Schedule client and internal meetings, record notes, and manage follow-ups.
• Work with internal teams to create and manage campaign timelines with clear milestones and deliverables.
• Ensure client deliverables are tracked in agency PM software.
• Understand agency services and key responsibilities for each cross-functional team.
• Review all client deliverables and assist with media trafficking, planning and proofing.
• Work with Analyst and Digital Media teams to keep track of high-level performance insights and ensure the client is made aware of the goal and budget pacing highlights/issues.

• 4-year bachelor’s degree in a marketing-related discipline
• Internship or job experience in marketing is a plus
• Ability to understand the dynamics of a client’s business and the sector in which it operates
• Strong organizational and time-management skills
• Strategic, problem-solving and the ability to manage deadlines

• Healthcare, Dental & Vision Insurance, Theo covers 75%
• Matching 401K - 100% up to 4%
• 20 days starting PTO with tenure benefits
• Maternity/Paternity benefits
• Remote work support
• Complementary supplemental insurance
• Unlimited volunteer time
• Charity matching