Vulnerability & Patch Management Manager; Hybrid-Connecticut

Overview

This role combines technical expertise with leadership responsibilities, overseeing the patching of workstations, servers, applications, and systems to ensure security and compliance. The manager will supervise a small team of patch technicians, drive continuous improvement, and collaborate with infrastructure, security, and application teams to maintain a secure and resilient IT environment.

• Lead and participate in patching activities across diverse platforms including Windows, Linux, and third-party applications.
• Manage and mentor a team of patch management technicians, providing guidance, support, and performance feedback.
• Develop and maintain patching schedules, policies, and procedures aligned with security and compliance standards.
• Collaborate with cross-functional teams to coordinate patch deployments and minimize operational impact.
• Monitor patch compliance and vulnerability remediation efforts, producing reports for leadership and audit purposes.
• Evaluate and implement patch management tools and automation strategies.
• Stay informed on emerging threats, vendor advisories, and industry best practices.
• Serve as a point of escalation for patch-related issues and coordinate resolution efforts.
• Support audits and assessments related to patching and vulnerability management.

• Proven work experience leading a team providing IT customer support/services
• Proven ability to delegate and motivate staff
• Excellent communication and leadership skills
• Excellent interpersonal and listening skills
• Strong analytical and problem-solving skills
• Strong decision-making skills
• Ability to be flexible and adaptable to changing priorities
• Ability to prioritize and effectively manage multiple initiatives simultaneously
• Ability to quickly and effectively accept and manage new support initiatives
• Knowledge of distributed/open systems and networking environments associated with data center operations
• Familiarity with security frameworks and compliance standards, e.g., NIST, CIS, PCI-DSS
• Knowledge of patch management tools, e.g., SCCM, WSUS, Tanium, Ninja One
• Knowledge of life insurance enterprise products (e.g., Ingenium, Life
  70, IDM, AWD)
• Virtualization products (e.g., MS Hyper-V, VMware)

• Bachelor’s degree in information technology, computer science, or related field
• 5+ years of experience in systems administration, IT operations, or endpoint management, with 3+ years specifically in patch management; 1–3 years of supervisory or team-lead experience

The wage range for this role takes into account a broad array of factors that are considered in making compensation decisions, including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. The range below applies as long as the work is performed in Connecticut; the Knights of Columbus reserves the right to adjust the wage range if the position is performed in another location.

A reasonable estimate of the current range is $104,500 - $172,400.

Authorization to work in the United States is required. This position is not eligible for visa sponsorship.

Must be able to remain in a stationary position for a majority of the workday.

Our mission is focused on family and faith, and we support our employees in seeking a balanced life.

Time Away: 13 paid holidays per year in addition to vacation and paid sick leave, and flexible workweek schedules.

Professional Development:
Certifications, designation, and tuition reimbursement.

Retirement Benefits: 401(k) retirement savings plan with matching company contributions, and cash balance retirement plans fully funded by the company.

Health and Wellness:

• Short-term disability and term life insurance fully paid for by the company
• Up to 12 weeks of childbirth leave under STD policy
• One week of fully paid parental leave for all new parents, including adoptive and foster parents
• A variety of health insurance options, including premium-level family coverage and a pre-tax Health Savings Account with employer contributions
• Long-term disability insurance
• Dental insurance
• Vision insurance
• Health club membership reimbursement
• Employee Assistance Program